Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pablo Renon

Surprise

Summary

Experienced law enforcement and customer service professional known for excelling under pressure and managing diverse tasks. Proven ability to build rapport, resolve issues, and maintain professionalism in high-stress environments. Additional expertise in sales and operations, with a focus on detail, adaptability, and exceeding expectations.

Overview

14
14
years of professional experience

Work History

Police Officer

City of Surprise
08.2023 - Current
  • Responded to emergency and non-emergency calls with urgency, ensuring safe and effective outcomes.
  • Served as School Resource Officer for a K–8 campus of 2,000+ students and parents, providing safety, mentorship, and law enforcement-related education.
  • Partnered with staff and families to strengthen campus safety and support student success.
  • Completed ongoing training to maintain advanced law enforcement knowledge and skills.
  • Exercised sound judgment under pressure when making critical public safety decisions.

DELIVERY DRIVER

Freedom Logistics (Amazon)
08.2022 - 02.2023
  • Loaded and unloaded packages efficiently while working independently with minimal supervision.
  • Ensured accurate deliveries by treating products with care and verifying correct items and addresses.
  • Maintained strong efficiency as a team player, assisting fellow drivers with rescue deliveries when needed.

ASSISTANT MANAGER

QuikTrip
03.2022 - 08.2022
  • Led overnight store operations, managing employees and ensuring smooth daily performance.
  • Supervised, trained, and directed hourly and temporary staff to maximize efficiency and accuracy.
  • Maintained a safe and secure environment by enforcing loss prevention and workplace safety standards.
  • Delivered excellent customer service while supporting sales goals and promoting positive team performance.

PEST CONTROL TECH

Smart Pest Control
01.2022 - 03.2022
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
  • Contacted customers to schedule service appointments.
  • Completed service tickets and accounted for time and materials to fully document pest control jobs.
  • Drove, inspected, and maintained the company vehicle to successfully handle daily tasks.

DELIVERY DRIVER

Papa Johns
10.2021 - 01.2022
  • Picked up food items at restaurants and delivered to customers within the promised timeframe.
  • Checked food products with recorded orders to verify order accuracy and promote positive customer experiences.
  • Answered phones, took orders, washed dishes and assisted with restaurant operations between deliveries.

SOLAR SALES REPRESENTATIVE

Whygen Solar
04.2021 - 08.2021
  • Conducted door-to-door prospecting to generate leads and schedule solar estimate appointments.
  • Presented product demonstrations, explained lease and purchase options, and qualified sales opportunities.
  • Provided exceptional customer support, addressing questions, resolving concerns, and guiding decisions to close sales.
  • Maintained customer and prospect database to track follow-ups and monitor sales progress.
  • Coordinated post-sale installations with customers and vendors to ensure smooth project completion and satisfaction.

POLICE OFFICER

Phoenix Police Department
03.2020 - 04.2021
  • Patrolled the Phoenix area to prevent, identify, and investigate illegal activities, responding swiftly to emergencies.
  • Collaborated with mental health professionals, social workers, and other law enforcement agencies to address complex situations and conduct joint investigations.
  • Secured crime scenes, collected evidence, wrote detailed reports, and assisted in criminal prosecutions, including providing courtroom testimony.
  • Responded to active crime scenes, aided victims, and apprehended suspects using strong interviewing and decision-making skills.
  • Conducted traffic control and rendered aid during accidents and emergencies, ensuring public safety and efficient scene management.

COMMUNICATION OPERATOR

Phoenix Police Department
07.2019 - 03.2020
  • Received and managed 911 and non-emergency calls, quickly gathering critical information to prioritize responses.
  • Relayed accurate, real-time information between callers, officers, and incoming personnel to ensure effective coordination.
  • Dispatched appropriate units and resources, making timely decisions to support public safety.
  • Maintained detailed documentation of calls to aid first responders and investigations.
  • Demonstrated strong multitasking and adaptability, efficiently handling real-time information and rapidly changing situations.

LANDSCAPER APPRENTICE

Landscaping Company
01.2019 - 07.2019
  • Assisted with landscaping tasks, safely operating hand and power tools and handling heavy equipment.
  • Loaded and unloaded trailers, maintaining efficiency and organization on-site.
  • Followed directions from lead landscaper to complete tasks accurately and on time.
  • Maintained a clean and organized work site while continuously improving skills and work quality.

TEAM MEMBER

Target Distribution Center
09.2017 - 02.2018
  • Worked in all departments of the warehouse (inbound, stock select, and outbound) to help the company store, package, and send out goods to customers.
  • Organized proper storage methods, identification, and stock location for different types of items.
  • Worked as a team with co-workers to perform various job tasks.
  • Handled heavy machinery/operated order picker to retrieve items needed for delivery.
  • Performed tasks swiftly and safely in order to meet distribution and safety goals.
  • Kept a flexible schedule working night shift on weekends along with optional and mandatory overtime.

TUTOR

Self-Employed
05.2016 - 05.2017
  • Provided one-on-one and small group instruction to improve academic performance and exam readiness.
  • Developed personalized lesson plans and learning strategies tailored to each student’s strengths.
  • Collaborated with students, teachers, and parents to address academic needs and track progress.

DELIVERY DRIVER

Jumping Jack Bounces, LLC
04.2011 - 06.2013
  • Delivered party rental supplies to customers across Maricopa County for scheduled events.
  • Planned and organized bounce house setups, directing co-workers for efficient and safe installations.
  • Managed company inventory through cleaning, patching, and maintaining equipment in optimal condition.
  • Answered customer calls and processed orders while efficiently loading and unloading items exceeding 60 pounds.

Education

ARIZONA PEACE OFFICER STANDARDS AND TRAINING CERTIFICATION - undefined

Phoenix Regional Police Academy
Phoenix, AZ
09.2020

HIGH SCHOOL DIPLOMA - undefined

Sabino High School
Tucson, AZ
01.1900

Skills

  • Leadership & Team Supervision
  • Customer Service Excellence
  • Self-Motivated & Independent
  • Multitasking Under Pressure
  • Law Enforcement & Public Safety
  • Decision-Making & Problem Solving
  • Communication Skills

Timeline

Police Officer

City of Surprise
08.2023 - Current

DELIVERY DRIVER

Freedom Logistics (Amazon)
08.2022 - 02.2023

ASSISTANT MANAGER

QuikTrip
03.2022 - 08.2022

PEST CONTROL TECH

Smart Pest Control
01.2022 - 03.2022

DELIVERY DRIVER

Papa Johns
10.2021 - 01.2022

SOLAR SALES REPRESENTATIVE

Whygen Solar
04.2021 - 08.2021

POLICE OFFICER

Phoenix Police Department
03.2020 - 04.2021

COMMUNICATION OPERATOR

Phoenix Police Department
07.2019 - 03.2020

LANDSCAPER APPRENTICE

Landscaping Company
01.2019 - 07.2019

TEAM MEMBER

Target Distribution Center
09.2017 - 02.2018

TUTOR

Self-Employed
05.2016 - 05.2017

DELIVERY DRIVER

Jumping Jack Bounces, LLC
04.2011 - 06.2013

ARIZONA PEACE OFFICER STANDARDS AND TRAINING CERTIFICATION - undefined

Phoenix Regional Police Academy

HIGH SCHOOL DIPLOMA - undefined

Sabino High School

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