Enthusiastic, creative and resourceful communicator with years of experience in the performing arts, training and special event programming and marketing in Minneapolis, MN and Fountain Hills, AZ.
Overview
30
30
years of professional experience
Work History
Artistic Director/Owner
Paige Productions Youth Theater
09.2021 - Current
Founded successful theater company for kids
Responsible for all day-to-day business operations and strategic decisions to further theater goals & objectives
Creatively develops theatrical performances including casting, direction, music direction, choreography etc
Responsible for all aspects of website design, social media & marketing, ticketing & financial platforms
Manages press releases, customer service, box office and all other aspects of theatrical business
Performing Arts Coach
Studio of Paige Beckman
01.2010 - Current
Coaches ages 6-60 in public speaking, vocal music and theatrical performance skills
Responsible for marketing business through networking, creative outreach and use of social media
Plans and produces a variety of professional recitals showcasing creative abilities of students
Creates events, programming, refreshments, entertainment, sound system, special lights and decor for events.
Coordinates entertainment and special events with libraries, civic groups, retirement communities
Creative Director In Charge Of Show Experience
North Pole Experience
09.2017 - 01.2019
Directed all artistic, theatrical, video & musical elements for world-renowned holiday experience
Created customer service training program for employees to serve 60,000+ annual visitors
Responsible for recruiting, auditioning, hiring and firing, & wrote contracts for 200+ performers annually
Served as public speaker for large scale auditions, TV interviews, and large employee training sessions
Helped champion and create online lesson training program with 135+ teaching elements
Theatrical Education Director & Instructor
Fountain Hills Theater
05.2010 - 09.2021
Marketed events, designing programs, brochures and social media ads to promote events
Took original arts program from a financial loss prior to 2010 to an gross profit of $40k in 2016
Expanded classes from 6 students to 28 students, program became profitable in less than one year
Won Arizoni Award for Theater Excellence for play direction in 2018 and musical direction in 2016
Directed plays and instructed classes and for students ages 5-15 in theater camps and education
Entertainment And Special Events Producer
Evergreen Community Church
01.1996 - 01.2014
Planned "thematic" services, fundraising & special holiday events for audiences of 100-2,000 people
Wrote, directed and edited fundraising videos resulting in $70K worth of pledges in one night
Conducted surveys and used information to help improve service attendance by 40%
Worked with performers and staff to put on weekly services including various artistic elements
Responsible for overseeing large teams of performers, musicians and technical staff each week
Team Leader And Process Improvement Analyst
UnitedHealthcare Insurance Company
01.1998 - 01.2000
Supervised staff of 30 individuals in two different costumer service focused units
Calculated staff statistics, team results and business projections ensuring employees met set goals
Responsible for all aspects of hiring, firing, bonus and salary increases as well as performance reviews
Designed spreadsheets, Power Point programs, official company documents and online process improvements
Chosen to write, edit and artistically design company-wide training manual and program for new employees
Corporate Trainer/Event Coordinator
UnitedHealthcare Insurance
01.1996 - 01.1998
Achieved international certification as AchieveGlobal Customer Service Training Program facilitator
Facilitated groups in creative, multi-media, two-day customer service training programs
Organized team building and morale boosting classes, pep meetings and special events for employees
Artistically designed posters, visual aids, manuals and hand-outs using computer graphics and design
Responsible for rolling out and implementing service programs throughout company's Minneapolis site
Corporate Trainer
MetraHealth Insurance
06.1994 - 06.1996
Initiated departmental process improvements helping to streamline business practices
Wrote, edited and artistically designed departmental corporate training manual
Designed computer classes for Microsoft Word, Excel and internal company software and computer systems
Interviewed and was responsible for hiring, firing and performance reviews for all new employees
Supervised and trained new employees in a classroom-based computer environment
Education
Bachelor of Science - Theatre Arts (Acting, Directing, Speech, Vocal Performance and Dance)
University of Minnesota/Scottsdale Community College
Mankato, MN/Scottsdale, AZ
Skills
Internationally certified facilitator of AchieveGlobal customer service training program
Accomplished at producing multi-media art shows incorporating music, theater, video and fine art
Experienced public speaker, speaking at women's events, churches, Jaycee's conventions
Experienced theatrical director and musical director Also skilled at writing scripts and speeches
Featured performer on radio & TV ads, 40 plays and musicals
Adept at developing training manuals, fliers, visual aids, marketing materials
Additional Information
Adept in systems including Google Suite, Microsoft Office and all Apple Systems
Skilled in use of Google Slides, PowerPoint, Lucid Charts and Smartsheet
Experienced in creative editing programs including I-Movie and Audacity
Experienced in Net Promotor Score assessment including the Delighted system of NPS reporting
Experience in using Deputy scheduling and Zenefits Human Resources platforms
Experienced in using and originating on-line training program using Lessonly platform
Member National Association of Teachers of Singing (NATS)
Timeline
Artistic Director/Owner
Paige Productions Youth Theater
09.2021 - Current
Creative Director In Charge Of Show Experience
North Pole Experience
09.2017 - 01.2019
Theatrical Education Director & Instructor
Fountain Hills Theater
05.2010 - 09.2021
Performing Arts Coach
Studio of Paige Beckman
01.2010 - Current
Team Leader And Process Improvement Analyst
UnitedHealthcare Insurance Company
01.1998 - 01.2000
Entertainment And Special Events Producer
Evergreen Community Church
01.1996 - 01.2014
Corporate Trainer/Event Coordinator
UnitedHealthcare Insurance
01.1996 - 01.1998
Corporate Trainer
MetraHealth Insurance
06.1994 - 06.1996
Bachelor of Science - Theatre Arts (Acting, Directing, Speech, Vocal Performance and Dance)
University of Minnesota/Scottsdale Community College
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