Paige Wilson
Phoenix
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Bartender/Server
Zipps Bar and Grill
Phoenix
09.2024 - Current
- Mix beverages following standard recipes and customer preferences.
- Maintain cleanliness and organization of bar area throughout shifts.
- Serve drinks promptly to ensure customer satisfaction and timely service.
- Handle cash and process payments accurately at the bar register.
- Engage customers with friendly conversation and recommendations on drinks.
- Monitor inventory levels and restock supplies as needed during shifts.
- Developed good working relationships with fellow employees through effective communication.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Trained new bartenders on drink preparation and upselling techniques.
- Monitored guests' alcohol consumption levels to prevent over-intoxication.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Assisted in training new servers.
- Change kegs
FOH Team Member
Buffalo Wild Wings
Phoenix
03.2023 - 08.2024
- Provided excellent customer service in a fast-paced dining environment.
- Managed guest seating and coordinated wait times efficiently.
- Assisted in training new team members on operational procedures.
- Collaborated with kitchen staff to ensure timely food delivery.
- Processed orders accurately using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
- Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
- Explained menu items, took orders and delivered food courses according to instruction.
- Assisted colleagues whenever needed during peak business hours.
- Demonstrated knowledge of menu items in order to assist customers with their selections.
- Inspected food quality prior to serving it out to customers.
- Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.
- Greeted customers with friendly and professional demeanor.
- Delivered guest orders to correct tables or take-out counter.
- Bussed tables between courses, loading and unloading trays to expedite service.
- Took to-go phone orders from guests following outlined procedures.
Education
Barry Goldwater High School
Phoenix, AZSkills
- Team collaboration
- Time management
- Problem solving
- Effective communication
- Training and mentoring
- Conflict resolution
Certification
Food Handlers card
Title 4 liquor Law training
Timeline
Bartender/Server
Zipps Bar and Grill
09.2024 - Current
FOH Team Member
Buffalo Wild Wings
03.2023 - 08.2024
Barry Goldwater High School