Palmer Bey
Glendale
Summary
Dedicated professional known for reliability and punctuality in high-pressure environments. Skilled in food safety compliance and operational management, contributing to improved team productivity and positive dining experiences.
Overview
18
18
years of professional experience
Work History
Lead Food Server/Front of House Manager
Pizzafarros
Carefree, AZ
09.2010 - Current
- Supervised and trained junior servers, enhancing team performance and service quality.
- Coordinated dining room operations, ensuring smooth workflow during peak hours.
- Implemented menu knowledge sessions, improving staff's ability to provide informed recommendations.
- Resolved customer inquiries and complaints, fostering positive dining experiences.
Sales and Marketing Administrator
Westin Kierland Villas
Scottsdale, AZ
05.2017 - 07.2022
- Oversaw inventory management, maintaining accurate records and supplies for daily operations.
- Trained new staff on office protocols, enhancing team productivity and performance standards.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
Shift Leader
Einsteins Bros Bagels
Scottsdale, AZ
08.2008 - 10.2021
- Oversaw daily operations, ensuring compliance with food safety and quality standards.
- Trained and mentored new team members on service protocols and product knowledge.
- Managed inventory levels, minimizing waste through effective stock rotation practices.
- Implemented process improvements that enhanced customer service efficiency during peak hours.
Education
Certificate - Medical Billing And Coding
DeVry University
Lisle, IL11-2026
Associate of Science - Accounting
Colorado Technical University
Colorado Springs, CO05-2018
Skills
- Reliability and punctuality
- Exceptional customer service
- Team building and motivation
- Sanitation and cleanliness
- Staff training and development
- Food safety compliance
- Cash handling experience
- Strong leadership
Timeline
Sales and Marketing Administrator
Westin Kierland Villas
05.2017 - 07.2022
Lead Food Server/Front of House Manager
Pizzafarros
09.2010 - Current
Shift Leader
Einsteins Bros Bagels
08.2008 - 10.2021
Certificate - Medical Billing And Coding
DeVry University
Associate of Science - Accounting
Colorado Technical University