Summary
Overview
Work History
Education
Skills
Timeline
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Pamela Hungate

Phoenix

Summary

Driven and adaptable professional with a proven track record at Amazon Pca 1, excelling in fast-paced environments through exceptional teamwork, collaboration, and customer service skills. Demonstrates a friendly, positive attitude while mastering new challenges, ensuring high-quality outcomes with a strong sense of personal responsibility. Expert in problem-solving, showcasing the ability to significantly enhance team efficiency and customer satisfaction. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

3
3
years of professional experience

Work History

Outbound Ship Clerk ,pg

Amazon
04.2024 - Current
  • Enhanced communication between warehouse staff, management, and customers through regular reporting of shipment statuses.
  • Reduced shipping errors with diligent record-keeping and attention to detail.
  • Increased overall shipment accuracy by regularly reviewing packing lists against actual contents before releasing cargo for dispatch.
  • Implemented innovative software tools that improved the organization''s ability to track shipments in real-time and maintain accurate records for future reference.

Problem Solving

Amazon
04.2021 - Current
  • Met customer call guidelines for service levels, handle time and productivity.
  • Maintained strict adherence to regulatory guidelines while ensuring exceptional customer service during the resolution of account exceptions.

Learning Ambassador

Amazon
04.2021 - Current
  • Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
  • Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
  • Implemented innovative teaching methods, resulting in increased student comprehension and retention.
  • Assisted in the development of new curriculum materials to enhance overall learning experiences for students.

Education

High School Diploma -

Deer Valley High School
Glendale Az
05.1984

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving

Timeline

Outbound Ship Clerk ,pg

Amazon
04.2024 - Current

Problem Solving

Amazon
04.2021 - Current

Learning Ambassador

Amazon
04.2021 - Current

High School Diploma -

Deer Valley High School
Pamela Hungate