Pamela Lagunas
Seafood City
Mesa
1
Language
11
years of professional experience
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Work History
Produce Clerk
3 Months- Assisted customers with product selection, providing knowledgeable recommendations on seafood options.
- Ensured freshness and quality of seafood products through meticulous inspection and organization.
- Maintained cleanliness and safety standards in compliance with health regulations.
- Collaborated with team members to streamline inventory processes and improve stock management efficiency.
Accounting Staff Member
4 Years 8 Months- Executed processing of invoices, delivery receipts, and sales orders efficiently.
- Assisted in daily accounting operations and ensured accuracy of financial records.
- Processed financial transactions, ensuring accuracy and compliance with accounting standards.
- Managed accounts payable and receivable, streamlining workflows to enhance efficiency.
Inbound Call Center Agent
2 Years- Addressed customer questions in person and via phone, ensuring clarity and satisfaction.
- Demonstrated professionalism during busy periods, ensuring effective communication and service delivery.
- Utilized CRM software to document interactions and track customer requests efficiently.
- Documented interactions and tracked customer requests using CRM software to streamline follow-up
Teller
2 Years 5 Months- Processed payments and transactions, contributing to operational accuracy
- Delivered efficient service to enhance customer satisfaction
- Assisted customers with account inquiries, providing prompt and effective service to enhance satisfaction.
- Processed customer transactions efficiently, ensuring accuracy in cash handling and documentation.
Education
Bachelor of Business Administration - Human Resources
High School - General Studies
Elementary - General Studies
Skills
Inventory Management
Stock Control
Customer Service & Communication
Time Management & Organization
Team Collaboration
Workplace integrity
Strong work ethic
Empathy and patience
Inventory management
Professional Development
- Business Tour – Bayfront Hotel & Terrace Hotel (2015)
- Department of Administration Seminar – BCP-MV Campus (2015)
- 3-Day Business Education Seminar-Workshop – National Teacher’s Camp, Baguio (2015)
- Mock Interview Seminar – Bestlink College of the Philippines (2016)
- Youth Entrepreneurship Seminar – BCP Campus (2016)
- HR Seminar – Bestlink College of the Philippines (2016)
Languages
Tagalog
Native or Bilingual
Timeline
Produce Clerk
Seafood City
05.2026 - 08.2026Read More
Accounting Staff Member
Eurohealth Exponents
03.2020 - 11.2024Read More
Inbound Call Center Agent
Teleperformance
02.2018 - 02.2020Read More
Teller
Meralco CIS Bayad Center
09.2015 - 02.2018Read More
Bestlink College of The Philippines
Bachelor of Business Administration from Human Resources
Read More
Amparo High School
High School from General Studies
Read More
Horacio Dela Costa Elementary School
Elementary from General Studies
Read More