PAMELA TELLEZ
Gilbert
Summary
Certified Esthetician with specialized training in lash enhancements and skincare, passionate about delivering personalized, high-quality beauty services to enhance client confidence. Excelled in a 6-month intensive program with awards for outstanding product sales and consistent positive client feedback. Proven customer service excellence from 5+ years in fast-paced retail environments, including building rapport, handling inquiries, and driving satisfaction. Eager to bring precision, product knowledge, and a client-first approach to an esthetics role with emphasis on lash services.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Experience Center Advisor
Aveda Institute Phoenix
Phoenix, AZ
01.2023
- Managed front desk operations, greeting clients, scheduling appointments, and processing payments in a professional beauty education setting
- Provided product consultations and recommendations based on client needs, leveraging skincare knowledge gained in program
- Assisted with client check-in/out and maintained a welcoming, clean environment
- Part-time/Short Stint
Team Member
Chick-fil-A
Aurora, Co - Mesa, AZ - Chandler
03.2020 - Current
- Delivered exceptional customer service to 100+ guests daily in a high-volume environment, consistently earning positive feedback.
- Mastered quick, accurate service while maintaining composure under pressure, building strong rapport and repeat business through personalized interactions
- Handled cash/electronic transactions, product recommendations, and upselling add-ons to meet sales goals
- Collaborated with team to ensure cleanliness, organization, and compliance with health/safety standards—transferable to spa sanitation protocols
Education
Licensed/Certified Esthetician -
Esthetics Program -
Aveda Institute
Denver, CO05.2023
Skills
- Lash Tinting and Lifting Techniques
- Skin Analysis & Product Recommendations
- Client Consultation & Relationship Building
- Facial & Skincare Treatments
- Sanitation & Safety Protocols
- Customer Service & Conflict Resolution
- Retail Sales & Upselling
- Attention to Detail & Steady Hand Precision
- Knowledge of Skin Types & Product Ingredients
- POS Systems & Appointment Scheduling
Certification
- AZ License #32402123 Issued January 18, 2026
- Licensed/Certified Esthetician
Timeline
Experience Center Advisor
Aveda Institute Phoenix
01.2023
Team Member
Chick-fil-A
03.2020 - Current
Licensed/Certified Esthetician -
Esthetics Program -
Aveda Institute