Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Timeline
Generic
Pari Mammadova PMI-ACP

Pari Mammadova PMI-ACP

Head Of Retail Card Product Development

Summary

Goal-oriented dynamic professional with solid background in retail banking and card product development, dedicated to enhancing customer experiences through innovative digital solutions. Proven track record in leading cross-functional teams to deliver innovative solutions. My key achievements include leading the development of innovative retail card products that significantly enhanced customer engagement and streamlined processes, leading to a substantial rise in product adoption.

Overview

22
22
years of professional experience
11
11
years of post-secondary education
8
8
Certifications
3
3
Languages

Work History

Head of Retail Card Product Development/Product Owner

Bank Respublika OJSC
10.2024 - Current
  • Define and execute the product vision, strategy, and roadmap for retail card products
  • Identify market trends, customer needs, and competitive landscape to develop innovative card products
  • Lead the end-to-end product development lifecycle, from ideation to launch
  • Collaborate with cross-functional teams (marketing, sales, risk, IT, and operations) to ensure successful product delivery
  • Manage the portfolio of retail card products, ensuring they meet revenue and profitability targets
  • Monitor product performance and implement strategies to optimize growth and profitability
  • Develop pricing strategies and promotional offers to attract and retain customers
  • Enhance the customer experience by improving product features, benefits, and usability
  • Analyze customer feedback and data to identify areas for improvement
  • Develop and implement strategies to increase card usage, activation, and retention
  • Collaborate with internal stakeholders to align product development with business objectives
  • Lead and mentor a team of product managers, analysts, and developers
  • Set clear goals and performance metrics for the team and ensure they are achieved
  • Build and maintain relationships with external partners and vendors (e.g., Compass Plus, Azericard)

Product Owner/Manager - Retail Card/Business Process Development

Bank Respublika OJSC
05.2023 - 01.2024
  • Act as the primary owner of retail card products, defining the product vision, strategy, and roadmap
  • Collaborate with stakeholders to gather and prioritize product requirements, ensuring alignment with business goals and customer needs
  • Lead the end-to-end product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality products
  • Work closely with cross-functional teams (IT, marketing, operations, risk, and compliance) to deliver product enhancements and new features
  • Analyze existing business processes related to retail card products and identify opportunities for improvement
  • Design and implement streamlined processes to enhance efficiency, reduce costs, and improve customer satisfaction
  • Collaborate with operations and technology teams to automate and digitize manual processes where applicable
  • Conduct market research and competitive analysis to identify trends, customer needs, and growth opportunities
  • Communicate product updates, process changes, and performance metrics to senior management and other stakeholders
  • Define and track key performance indicators (KPIs) for retail card products and business processes

Product Owner/Senior Business Analyst - Digital Banking & Business Process Development

Bank Respublika OJSC
09.2018 - 05.2023
  • Analyze existing business processes related to banking and identify opportunities for improvement
  • Design and implement streamlined processes to enhance efficiency, reduce costs, and improve customer satisfaction
  • Collaborate with stakeholders to gather and prioritize product requirements, ensuring alignment with business goals and customer needs
  • Work closely with cross-functional teams (IT, UX/UI design, marketing, operations, risk, and compliance) to deliver product enhancements and new features
  • Collaborate with operations and technology teams to automate and digitize manual processes where applicable
  • Develop detailed business requirements, user stories, and process flows to guide development teams
  • Develop customer-centric product features and benefits to enhance the overall user experience
  • Analyze customer feedback and usage data to identify pain points and areas for improvement
  • Work closely with internal stakeholders (e.g., marketing, sales, risk, compliance) to ensure successful product launches and process improvements

Finance Officer

Milk-Pro LTD
03.2012 - 03.2016
  • Perform financial and accounting related activities in a timely manner
  • Participate in preparing of financial and accounting reports are prepared in accordance to company rules and regulations
  • Maintain accurate documentation for financial operations and bank transactions
  • Led projects and analyzed data to identify opportunities for improvement
  • Address financial issues and inquiries in a timely manner

Interbranch Relations Department/Specialist

Bank Respublika OJSC
08.2007 - 02.2008
  • Preparation of weekly/monthly reports and presentations on various branch indexes (budget, deposits, loans, money transfers)
  • Receiving all orders and inquiries from branches and ensuring their effective execution by the relevant departments
  • Make proposal for opening of new branches (service points) and according to the decision of Executive Board to determine the place for future office after analyzing the area
  • Kept detailed records of project progress, discrepancies and other funding issues

HSE Performance Analyst

AIOC/Sangachal Terminal Expansion Project operated by BP
11.2002 - 05.2007
  • Coordination of web based STEP HSE Management System
  • STEP HSE Plan update
  • Analyzing STEP HSE performance data to ensure ongoing compliance to Getting HSE Right, Golden Rules of Safety, and Safe System of Work requirements
  • Collect and prepare internal and external HSE reports (incl
  • STEP HSE monthly and weekly reports)
  • Lead in ASA/STOP project and its implementation in electronic version
  • Review established procedures to assess areas in need of improvement

Education

Legal Regulation of Economics -

Azerbaijan State University of EconomicsUNEC
01.2008 - 12.2011

Philology - undefined

Baku State University- BSU
01.1998 - 12.2004

Skills

  • Compass/ITC

  • GNI

  • Jira

  • Telescope

  • BPMN

Certification

PMI Agile Certified Practitioner (PMI-ACP), Project Management Institute

Awards

Certificate of Honor by Bank Respublika

Timeline

Head of Retail Card Product Development/Product Owner

Bank Respublika OJSC
10.2024 - Current

Product Owner/Manager - Retail Card/Business Process Development

Bank Respublika OJSC
05.2023 - 01.2024

Product Owner/Senior Business Analyst - Digital Banking & Business Process Development

Bank Respublika OJSC
09.2018 - 05.2023

Finance Officer

Milk-Pro LTD
03.2012 - 03.2016

Legal Regulation of Economics -

Azerbaijan State University of EconomicsUNEC
01.2008 - 12.2011

Interbranch Relations Department/Specialist

Bank Respublika OJSC
08.2007 - 02.2008

HSE Performance Analyst

AIOC/Sangachal Terminal Expansion Project operated by BP
11.2002 - 05.2007

Philology - undefined

Baku State University- BSU
01.1998 - 12.2004
Pari Mammadova PMI-ACPHead Of Retail Card Product Development