Paris Flores
Surprise
Summary
Enthusiastic team player with experience in training new employees and maintaining high service standards. Known for effective time management and adaptability, consistently delivering exceptional customer service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Barros Pizza
Surprise
11.2023 - Current
- Assisted customers with menu selections and special requests.
- Maintained a clean and organized cashier area for optimal service.
- Handled cash, credit, and digital payments accurately during shifts.
- Collaborated with team members to ensure smooth kitchen operations.
- Addressed customer inquiries and resolved complaints professionally.
- Restocked merchandise and supplies to enhance customer experience.
- Trained new cashiers on policies and procedures for effective service.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Processed customer transactions efficiently at the point of sale.
car hop
Sonic drive-in
Surprise
07.2022 - 11.2023
- Delivered food orders to customers promptly and accurately.
- Maintained cleanliness of dining area and carhop stations.
- Assisted in training new carhops on service protocols.
- Operated point-of-sale system for efficient order processing.
- Prepared and packaged food items for delivery to cars.
- Delivered food orders to customers in a timely manner with a friendly attitude.
- Verified orders and bagged items for easy transport.
- Communicated effectively with co-workers regarding order status or customer requests.
- Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Prepared drinks, condiments, and food items according to restaurant standards.
Education
High School Diploma -
Maricopa Community Colleges, Glendale Community College
Glendale, Arizona, AZSkills
- Customer service
- Team collaboration
- Cash handling
- Conflict resolution
- Time management
- Training new employees
- Communication skills
- Adaptability and flexibility
- Product recommendations
- Telephone management
- Calm demeanor
- Multitasking and organization
- Payment collection
Timeline
Customer Service Cashier
Barros Pizza
11.2023 - Current
car hop
Sonic drive-in
07.2022 - 11.2023
High School Diploma -
Maricopa Community Colleges, Glendale Community College