Paris Oliver
Glendale
Summary
Licensed Class A CDL driver. With a commitment to safety and efficiency I am seeking a role where I am able to apply these skills in a driving role, aiming to contribute to and grow within the transportation industry. Currently open to both local and OTR career opportunities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Commercial Truck Driver
Pavement Mark Inc. LLC
08.2024 - Current
- Operate a 30-foot flatbed truck to transport company products safely and efficiently across in state Arizona routes.
- Secure cargo according to DOT safety standards and company procedures. Conduct daily vehicle inspections and perform basic maintenance to ensure reliability.
- Maintain detailed delivery logs and comply with all hours-of-service regulations. Utilize forklift equipment for loading and unloading materials.
- Follow all traffic laws and safety protocols to ensure on-time, damage-free deliveries
CDL A Truck Driver
Covenant Transport
03.2024 - 08.2024
- CDL team driving, on the road.
- Working for the wildcat account with Estes transporting double trailers, state to state.
- Running 5,500-6,800 miles per week.
- Conduct pre and post trip inspection of vehicle
- Communicate with dispatchers to coordinate deliveries
- Efficiently completing logs through ELD device
- Follow the federal hours of service regulations
- Transport hazmat and double trailers OTR
- Safely and efficiently driving across state lines, ensuring all loads are delivered on time
- Plan routes, inspect vehicles, and comply with all applicable laws and regulations.
Ticket Writer
COBBLESTONE AUTO SPA
01.2020 - 01.2024
- Managed customer service operations and processed sales transactions in a fast paced carwash environment.
- Specialized in upselling techniques to enhance customer experience and increase revenue
- Development compelling storytelling techniques to create engaging narratives for ticket descriptions, captivating customers and increasing ticket sales for CobbleStone.
Customer Service Representative
Cox Communications Inc.
01.2018 - 01.2020
- Utilize customer feedback to identify areas of improvement in products and services, making recommendations to enhance customer satisfaction and loyalty.
- Analyze customer retention trends and propose strategies to increase customer loyalty and reduce churn rates, ultimately improving long term customer Satisfaction.
- Regularly participate in training sessions to stay up to date on Cox Communications products and services, ensuring excellent customer service deliver and problem solving skills.
- Utilize active, listening skills to empathize with customers, understand their needs, and provide personalized solutions that exceed their expectations, fostering, trust and loyalty towards Cox communications
Sales Associate
SUPERSTAR CAR WASH
10.2016 - 10.2018
- Develop creative strategies to upsell premium detailing packages to customers by highlighting the long-term benefits and value they provide ultimately increasing sales revenue, and customer satisfaction for superstar car wash.
- Establish and maintain strong relationships with existing customers to drive, repeat sales and referrals, increasing custom retention and loyalty for superstar car wash
- Implement customer feedback, service together insights on service satisfaction, preferences and areas for improvement, leading to enhanced customer experience and increased customer loyalty for superstar car wash
Customer Service Representative
TLK GROUP
05.2015 - 09.2016
- Managed, customer inquiries and guided them to desired products
- Handled cash, and credit transactions efficiently
- Maintained sales floor, organization, and cleanliness
- Utilize active listening skills to understand customer needs and provide personalized recommendations, fostering long-term customer, loyalty, and increasing sales revenue for TLK group
Customer Service Representative
icor
11.2013 - 08.2015
- Managed inbound calls to assist with billing inquiries and customer account adjustments
- Assisted customers with setting up payment extensions and resolving overdue balances
- Handled high volume of inbound calls in a professional and efficient manner
- Analyzed data and identified trends to optimize call handling strategies, reduce weight times, and enhance overall operational efficiency
Education
General Studies -
Scottsdale Community College
Scottsdale, AZGeneral Studies - undefined
University of Great Falls
Great Falls, MTSkills
- Manual transmission
- Tanker Experience
- Driving
- Tractor-trailer
- Commercial vehicle
- Upselling
Certification
- CDL A, 02/01/24 to 02/01/32
- Hazmat Endorsement
- Air Brake Endorsement
- Tanker Endorsement
- CDL B
Personal Information
- Willing To Relocate: Glendale, AZ
- Authorized To Work: US for any employer
Timeline
Commercial Truck Driver
Pavement Mark Inc. LLC
08.2024 - Current
CDL A Truck Driver
Covenant Transport
03.2024 - 08.2024
Ticket Writer
COBBLESTONE AUTO SPA
01.2020 - 01.2024
Customer Service Representative
Cox Communications Inc.
01.2018 - 01.2020
Sales Associate
SUPERSTAR CAR WASH
10.2016 - 10.2018
Customer Service Representative
TLK GROUP
05.2015 - 09.2016
Customer Service Representative
icor
11.2013 - 08.2015
General Studies - undefined
University of Great Falls
General Studies -
Scottsdale Community College
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