Parker DeCosta
Tucson
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Restaurant Waiter
Isola Esteria
Danville
03.2025 - Current
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Checked on guests during meals to ensure satisfaction with each course.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
Sales Associate
Tilly's Clothing Store
Walnut Creek
04.2022 - 08.2024
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Built and maintained relationships with peers and upper management to drive team success.
Front Desk Agent
Sky Zone Trampoline Park
Dublin
01.2024 - 06.2024
- Provided information about membership services, and local attractions.
- Monitored security cameras in lobby area as needed.
- Maintained cleanliness of lobby area at all times.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
Education
Bachelor of Arts - Communications
University of Arizona
Tucson, AZ 08.2024 - 07.2025
Monte Vista High School
Danville, CASkills
- Effective communication
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Memory retention
Timeline
Restaurant Waiter
Isola Esteria
03.2025 - Current
Bachelor of Arts - Communications
University of Arizona
08.2024 - 07.2025
Front Desk Agent
Sky Zone Trampoline Park
01.2024 - 06.2024
Sales Associate
Tilly's Clothing Store
04.2022 - 08.2024
Monte Vista High School