Patience Caravella
Florence
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Exceptionally fast learner, and always willing to pick up and learn new tasks !
Overview
6
6
years of professional experience
Work History
Host (FOH)
Biscuits Cafe
12.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Home Health Caregiver
Family
01.2020 - 05.2024
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
Overnight Custodian
Safeway
01.2022 - 12.2022
- Enhanced cleanliness by thoroughly sanitizing all surfaces, floors, and equipment during overnight shifts.
- Completed assigned tasks on schedule to ensure minimal disruption to daytime operations.
- Collaborated with the custodial team to develop a cohesive and efficient work schedule for the overnight shift.
- Improved overall facility appearance with meticulous attention to detail during cleaning tasks.
Ship From Store/General Warehouse Associate
Target
09.2019 - 01.2020
- Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
- Exceeded daily productivity goals through efficient task completion and strong time management skills.
- Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
Education
Technical Degree - Emergency Medical Technician
Lifework Education
Mesa, AZ06-2025
Cosmetology - Cosmetology
Cavit
Coolidge, AZ03-2020
High School Diploma -
Florence High School
Florence, AZ03-2018
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Exceptional communication
- Detail-oriented
- Up-selling techniques
- Verbal and written communication
Timeline
Host (FOH)
Biscuits Cafe
12.2024 - Current
Overnight Custodian
Safeway
01.2022 - 12.2022
Home Health Caregiver
Family
01.2020 - 05.2024
Ship From Store/General Warehouse Associate
Target
09.2019 - 01.2020
Technical Degree - Emergency Medical Technician
Lifework Education
Cosmetology - Cosmetology
Cavit
High School Diploma -
Florence High School
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