Results-driven professional with extensive experience in customer service and event coordination. Demonstrated expertise in project management and inventory oversight, leading to streamlined operations and high client satisfaction rates.
Overview
50
50
years of professional experience
1
1
Certification
Work History
Cook
Londn Bridge Resort
Lake Havasu City
05.2023 - 04.2025
Prepared high-quality meals using fresh ingredients in fast-paced kitchen environment.
Maintained cleanliness and organization of kitchen equipment and workstations.
Resolved kitchen issues promptly to maintain workflow during peak hours.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Followed established procedures and requirements for safe food handling, storage and service.
Monitored stock levels of food items and ordered more when necessary.
Monitored temperatures of prepared food and cold-storage areas.
Banquets/
London Bridge Resort
Lake Havasu City
05.2020 - 04.2025
Organized leftovers from banquets into containers for efficient disposal or storage.
Ensured quality standards during meal preparation for banquets.
Assisted with event setups by arranging tables, chairs, decorations, and audiovisual equipment.
Coordinated logistics for conferences, weddings, and other social gatherings based on client specifications.
Conducted inventory checks of supplies required for banquets, including tablecloths and glassware.
Stocked kitchen with essential ingredients in preparation for upcoming banquets.
Facilitated setup of special events such as holiday lunches and various banquets.
partners/housekeeping
A Breath of Frash Air
Lake Havasu City
02.2017 - 05.2021
Managed client relationships to ensure satisfaction and retention.
Cultivated long-term relationships with existing clients through consistent communication efforts .
Managed daily operations of the business including budgeting, forecasting, financial analysis, staffing, and customer service.
Built a network of contacts within relevant industries which enabled access to valuable resources .
Department Manager
Bullocks Department Stores
Manhattan Beach
08.1975 - 09.1986
Led daily operations of retail department, ensuring smooth functionality and customer satisfaction.
Trained and mentored staff, improving team performance and service quality.
Managed inventory levels, coordinating stock replenishment and merchandise displays.
Developed staff schedules, optimizing coverage to meet customer demand and operational needs.
Implemented store policies, maintaining compliance with company standards and procedures.
Resolved customer complaints effectively, fostering positive shopping experiences and loyalty.
Monitored sales trends, adjusting strategies to maximize product performance on the sales floor.
Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Performed opening and closing duties as part of management team and handled cash management.
Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
Education
Associate of Arts - Business Management
Mohove Community College
Lake Havasu City, AZ
Business Management
Fullerton College
Fullerton, CA
Skills
Customer service
Project management
Event coordination
Inventory management
Financial analysis
Relationship building
Team leadership
Time management
Verbal and written communication
Sales expertise
Work planning and organization
Retail management
Departmental rapport
Performance evaluation
Loss prevention
Department leadership
Employee scheduling
Certification
Completed Executive trainning program for bullocks
Custom
Love working with the public having good communication's with public,staff and management
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