Patricia Curran
Chandler
Summary
Dynamic healthcare professional with a proven track record, enhancing client satisfaction through comprehensive benefits guidance. Expert in inventory management and critical thinking, recovered over $500k in medication vials. Known for creative solutions and effective communication, consistently delivers optimal patient care and streamlined processes.
Overview
8
8
years of professional experience
Work History
Medicare Benefit Advisor
HealthCompare/Allstate
06.2023 - 04.2024
- Enhanced client satisfaction by providing comprehensive benefits guidance and tailored solutions to individual needs.
- Streamlined benefits enrollment processes for increased efficiency and improved client experiences.
- Collaborated with insurance carriers to ensure clients received the best possible coverage options and pricing.
- Conducted thorough needs assessments for accurate benefits recommendations, resulting in optimal plan selections.
Inventory Control Specialist
InfuseAble Care/FlexCare
02.2022 - 03.2023
- Managed day-to-day pharmacy administrative, supply chain, and operational functions for 9 locations in Arizona. Including pharmaceutical ordering from over 12 distributors averaging 1.5M in drug orders weekly.
- Educated nurses on possible drug interactions, potential side effects and optimal methods of administration based on FDA protocols.
- Developed policies and procedures for effective pharmacy management.
- Recovered over 500k in medication vials and improved processes that would catch future oversights that were causing financial loss.
- Catered to relationships with pharmaceutical reps ensuring allocations met each territory.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Secured the Biogen free-drug program for all of our Aduhelm patients after the CMS decision to deny coverage was causing us financial loss to treat these patients.
Clinical Support Specialist
Aspisafe Solutions
05.2021 - 02.2022
- Assisted in creating company processes, developed product knowledge training material, customer service and selling technique.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information via hubspot.
- Scheduled and attended meetings with clients and prospective clients.
- Created in-service video to be used to remotely train in clinical application for proper placement of medical device.
RN, Emergency Room
Valleywise Health
04.2019 - 09.2020
- Assessed extent and nature of injury or illness to prioritize and establish medical procedures.
- Teamed on trauma and emergency interventions involving serious head, gunshot wounds, and thoracic trauma.
RN, Emergency Room
Banner Staffing Services
12.2018 - 12.2019
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Floated to Banner Thunderbird, Banner University, and Banner Desert based on ER needs.
PreOp/PACU Nurse
United Surgical Partners
05.2018 - 04.2019
- Evaluated patient histories, complaints and current symptoms.
- Evaluated cardio-respiratory systems for deviations providing appropriate treatment as necessary.
- Floated to 14 different facilities working with a variety of different surgeries and medical teams.
RN, Emergency Room
St. Joseph's Hospital And Medical Center
02.2016 - 05.2018
- Assisted with resuscitation, CPR and emergency airway procedures.
- Assessed extent and nature of injury or illness to prioritize and establish medical procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Organized and managed care of patients undergoing various therapies and procedures.
Education
Life And Health Insurance License
Insurance License
All 50 States04.2023
MBA -
Grand Canyon University
Phoenix, AZ08.2022
Bachelor of Science - Nursing
Chamberlain University
Phoenix, AZ10.2015
Skills
- Customer Relationship Management
- Effective Written and Verbal Communication
- Inventory Monitoring and Management
- Data Documentation
- Workflow Planning
- Continuous Improvement Strategies
- Tenacious and meticulous with follow up
- Critical Thinking
- Creative Solutions
- Personable
- Punctual and reliable
Timeline
Medicare Benefit Advisor
HealthCompare/Allstate
06.2023 - 04.2024
Inventory Control Specialist
InfuseAble Care/FlexCare
02.2022 - 03.2023
Clinical Support Specialist
Aspisafe Solutions
05.2021 - 02.2022
RN, Emergency Room
Valleywise Health
04.2019 - 09.2020
RN, Emergency Room
Banner Staffing Services
12.2018 - 12.2019
PreOp/PACU Nurse
United Surgical Partners
05.2018 - 04.2019
RN, Emergency Room
St. Joseph's Hospital And Medical Center
02.2016 - 05.2018
Life And Health Insurance License
Insurance License
MBA -
Grand Canyon University
Bachelor of Science - Nursing
Chamberlain University
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