Patricia Thiele-Keating
Gilbert
Summary
Accomplished leader with strong project management and troubleshooting skills. Experienced in overseeing event logistics and fostering collaboration among departments, ensuring successful execution of initiatives that strengthen community relations and drive organizational goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Assistant Vice President
ASU Alumni Association
07.2022 - Current
- Developed and implemented strategic engagement initiatives for alumni to foster community connections.
- Managed alumni communication strategies across multiple platforms to enhance outreach effectiveness.
- Facilitated collaboration between departments to streamline event planning and execution processes.
- Analyzed alumni feedback and data trends to inform program improvements and strategic direction.
- Led volunteer recruitment efforts, strengthening alumni involvement in association activities and events.
- Oversaw budget allocation for programs, ensuring efficient use of resources aligned with strategic goals.
- Mentored junior staff in project management best practices to enhance team performance and professional growth.
Director of Chapter Relations
ASU Alumni Association
08.2017 - 07.2022
- Established partnerships with external organizations, expanding resources and opportunities for alumni networking.
- Oversaw budget management, optimizing resource allocation to support organizational goals and initiatives.
- Implemented communication strategies that increased alumni outreach and strengthened community relationships.
Program Manager, Alumni Chapters and Clubs
ASU Alumni Association
04.2016 - 08.2017
- Implemented process improvements to streamline project management workflows and increase efficiency.
- Developed and maintained relationships with key stakeholders to support program objectives and outcomes.
- Analyzed program data to identify trends, providing insights for strategic decision-making.
- Facilitated communication between alumni and university departments to strengthen community ties.
Program Coordinator
ASU Alumni Association
03.2008 - 04.2016
- Coordinated alumni events, enhancing engagement through structured planning and effective communication.
- Managed project timelines, ensuring alignment with organizational goals and stakeholder expectations.
- Developed and maintained relationships with alumni to foster community involvement and support initiatives.
- Implemented feedback mechanisms, improving program offerings based on participant insights and suggestions.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Program Manager
The Walking Connection
06.2006 - 02.2008
- Reported to the President and CEO
- Coordinated all aspects of 11 spring and fall Grand Canyon weekend hiking events with up to 150 guests
- Served as information liaison to company President concerning budgets, contracts and clients
- Supervised team of 15 volunteers and 25 trail guides to ensure highest level of professionalism and hiker safety
- Created tour brochures and client mailings and edited company website
Product Distribution Supervisor
STA Travel North America
02.2005 - 06.2006
- Facilitated airline product and computer systems training sessions in India and South Africa
- Managed all airline product contract loading for North America
- Worked with Product Acquisition team to ensure accuracy of laded product information
- Supervised and trained Product Distribution team of 8 data loaders
- Provided informational support to travel agents and maintained daily product updates
Youth Programming Counselor
Disney Cruise Lines
06.2003 - 06.2004
- Collaborated with an internationally diverse team of youth counselors
- Prepared and presented entertaining programs and activities for groups of up to 200 children
- Trained new crew members in facility safety and operating procedures
Education
Bachelor of Science - Communication
Arizona State University
Tempe, AZ05-2003
Skills
- Meeting and event logistics
- Project management
- Troubleshooting and problem resolution
- Relationship building
- Customer service
- Volunteer training
Certification
- Global Literacy and Impact Certificate, ASU Leadership, Diplomacy, and National Security Lab, 2026
- Global Advocacy Certificate, ASU Global Advocacy Certificate Program, 2023
- Supervisor Development Program, ASU Leadership and Workforce Development, 2022
Timeline
Assistant Vice President
ASU Alumni Association
07.2022 - Current
Director of Chapter Relations
ASU Alumni Association
08.2017 - 07.2022
Program Manager, Alumni Chapters and Clubs
ASU Alumni Association
04.2016 - 08.2017
Program Coordinator
ASU Alumni Association
03.2008 - 04.2016
Program Manager
The Walking Connection
06.2006 - 02.2008
Product Distribution Supervisor
STA Travel North America
02.2005 - 06.2006
Youth Programming Counselor
Disney Cruise Lines
06.2003 - 06.2004
Bachelor of Science - Communication
Arizona State University