Dedicated professional with a strong focus on customer service and team collaboration. Proven ability and practice to enhance guest experiences and promote high satisfaction through effective problem-solving and warm friendly guest-interactions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
HBR, Host Busser Runner
Angry Crab Shack
Scottsdale
06.2022 - 07.2024
Greeted and seated guests promptly, ensuring a welcoming first impression.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Collaborated with team members to enhance guest dining experiences consistently.
Trained new hosts on operational procedures and customer service standards to enhance team performance.
Managed incoming calls during busy shifts, facilitating efficient communication and service.
Maintained cleanliness and organization of the host stand and dining area.
Education
High School Diploma -
Chaparral HIghschool
Scottsdale, AZ
05-2024
Bachelor of Mechanical Engineering With A Minor in Business Management -
Northern Arizona University
Flagstaff, AZ
05-2026
Skills
Food safety
Customer service
Team collaboration
Time management
Adaptability
Problem solving
Leadership
Interpersonal skills
Project management
Certification
ServSafe Food Handler Certificate of Achievement "Food Handlers Card"
Most Likely to Earn a Michelin Star - Senior Superlative
CSWA (Certified SOLIDWORKS Associate) License
Timeline
HBR, Host Busser Runner
Angry Crab Shack
06.2022 - 07.2024
High School Diploma -
Chaparral HIghschool
Bachelor of Mechanical Engineering With A Minor in Business Management -
Restaurant Busser, Host and Food Runner at Sebastian Saltwater Marina And LodgeRestaurant Busser, Host and Food Runner at Sebastian Saltwater Marina And Lodge