Patrick Cosgrove
Mesa
Summary
Resourceful Service Technician known for high productivity and efficient task completion. Specialize in troubleshooting, preventive maintenance, and customer service, ensuring optimal operational functionality. Excel in time management, problem-solving, and adaptability, leveraging these skills to meet and exceed job expectations while maintaining high levels of client satisfaction.
Overview
14
14
years of professional experience
Work History
Service Technician/ Field Supervisor
Reliable Refrigeration Services, Inc.
Mesa
09.2019 - Current
- Diagnosed and repaired malfunctioning refrigeration units in commercial settings.
- Installed new refrigeration systems, following manufacturer guidelines and safety protocols.
- Conducted routine maintenance checks to ensure optimal equipment performance.
- Collaborated with team members to troubleshoot complex refrigeration issues.
- Educated customers on proper equipment usage and maintenance best practices.
- Managed inventory of replacement parts to streamline service operations.
- Trained new team members to enhance productivity and service quality.
- Oversaw scheduling, support, and training for a team of technicians.
Restaurant General Manager
Pizza Hut
Mesa
11.2011 - 06.2019
- Managed daily restaurant operations, ensuring high service standards across all locations.
- Oversaw staff training programs, enhancing team performance and customer service quality.
- Implemented inventory control procedures to minimize waste and reduce costs effectively.
- Coordinated schedules for optimal staffing during peak hours, maximizing service efficiency.
- Developed marketing strategies, increasing local brand awareness and boosting customer engagement.
- Monitored financial reports to evaluate budget adherence and improve operational efficiency.
- Conducted audits at 26 franchise-owned locations to maintain food safety and brand standards.
Education
High School Diploma -
Lyon County High School
Eddyville, KY05-2011
Skills
- Equipment maintenance and troubleshooting
- Installation and diagnostics
- Safety protocol adherence
- Customer relationship management
- Inventory oversight
- Team collaboration and training
- Attention to detail
- Time management
- Flexibility and adaptability
References
References available upon request.
Timeline
Service Technician/ Field Supervisor
Reliable Refrigeration Services, Inc.
09.2019 - Current
Restaurant General Manager
Pizza Hut
11.2011 - 06.2019
High School Diploma -
Lyon County High School