Patrick Diebolt
Tucson
Summary
Reliable and punctual professional with extensive experience in the dining industry. Skilled in training staff and maintaining high standards of cleanliness, contributing to a positive dining experience and fostering a collaborative team environment.
Overview
11
11
years of professional experience
Work History
Back Waiter
Flemings Prime Steakhouse
Tucson, AZ
08.2019 - Current
- Delivered exceptional customer service by anticipating guest needs and ensuring timely food and beverage service.
- Collaborated with waitstaff to maintain seamless dining operations during high-volume periods.
- Assisted in maintaining cleanliness and organization of dining areas, adhering to health and safety standards.
- Supported server team by efficiently managing table settings and refilling drinks, enhancing overall guest experience.
- Trained new staff on restaurant procedures, fostering a collaborative team environment and improving service quality.
- Implemented efficient workflow strategies to streamline food delivery processes, reducing wait times for guests.
- Resolved guest complaints promptly, ensuring satisfaction and encouraging repeat business through positive interactions.
- Supported needs of 3+ person wait staff who attended to specific needs of countless customers daily for high end restaurant with social relevancy and intentionality.
- Maintained a professional appearance and attitude throughout each shift, contributing to a welcoming environment for guests.
- Played an essential role in restaurant events by providing exceptional support during banquets or private parties.
- Provided assistance to both the front-of-house and back-of-house teams as needed, showcasing adaptability and dedication to overall restaurant success.
- Demonstrated strong knowledge of menu offerings to provide helpful suggestions and answer questions when necessary.
- Complied with all safety guidelines and health regulations while handling food items, ensuring proper sanitation practices were followed at all times.
Server
Fellowship Square Assisted Living
Tucson
04.2015 - 02.2017
- Provided exceptional customer service to enhance resident dining experiences.
- Assisted in meal preparation and presentation for diverse dietary needs.
- Collaborated with kitchen staff to ensure timely meal delivery and quality standards.
- Mentored new servers on best practices for efficient service and resident engagement.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Liberal Arts/Nursing
Pima Community College
Tucson, AZSkills
- Strong teamwork
- Customer service focus
- Reliability and punctuality
- Cleanliness and hygiene
- POS systems
- High volume dining
Timeline
Back Waiter
Flemings Prime Steakhouse
08.2019 - Current
Server
Fellowship Square Assisted Living
04.2015 - 02.2017
Liberal Arts/Nursing
Pima Community College