Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Mays

Phoenix

Summary

Managing professional with proven track record Legion and bar environments. Led teams to deliver outstanding service and maintain high standards of cleanliness and safety. Known for effective communication and problem-solving abilities.

Overview

2022
2022
years of professional experience

Work History

Commander (Four Time)

Luke-Greenway American Legion Post 1

Four-time Post Commander

Senior Vice Commander

Luke Greenway American Legion Post 1

Two-time Senior Vice Commander

Junior Vice Commander

Luke Greenway American Legion Post 1

Two-time Junior Vice Commander

Bar Manager

Luke-Greenway American Legion Post 1
04.2017 - 07.2021
  • Researched and had installed current Point-of-Sale system.
  • Developed forms and procedures for daily cash close-out, weekly reconciliation and monthly reporting.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Ordering, purchasing and inventory of all food, paper products and cleaning products.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Enhanced team productivity through effective scheduling and task delegation.
  • Effectively navigated employees and business through Covid,

Education

Associate of Science - Criminal Justice Studies

Rio Solado Community College
Phoenix, AZ
01-1990

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Staff training
  • Conflict Management

Timeline

Bar Manager

Luke-Greenway American Legion Post 1
04.2017 - 07.2021

Commander (Four Time)

Luke-Greenway American Legion Post 1

Senior Vice Commander

Luke Greenway American Legion Post 1

Junior Vice Commander

Luke Greenway American Legion Post 1

Associate of Science - Criminal Justice Studies

Rio Solado Community College
Patrick Mays