Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick M. McClure

Chandler

Summary

Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.

Overview

28
28
years of professional experience

Work History

Owner

Primetime Events, LLC
04.2014 - 12.2024
  • Built a successful small business from inception
  • Managed revenue of up to 2.8 million yearly
  • Developed internal accounting process
  • Created an inventory tracking system
  • Authored policies and procedures
  • Continually met with vendors and clients to develop best practices

Business Technical Analyst II

JP Morgan Chase
01.2012 - 04.2014
  • Wrote audit programs to assure business policy and procedures were working as designed
  • Worked with the business to develop solutions to audit findings
  • Assigned high profile project dealing with multiple government agencies

Process Lead/Application Manager

JP Morgan Chase
02.2005 - 01.2012
  • Managed a staff of three remote Process Analyst Seniors
  • Worked with management and attorneys to develop revenue-generating solutions
  • Managed relationship with the litigation system vendor
  • Managed and approved all changes to litigation system
  • Coordinated testing of application using Mercury Quality Center to track results
  • Wrote and analyzed requirements, system specifications, test plans, and test scripts
  • Coordinated monthly releases following a documented project life cycle
  • Assured all system updates follow a standard change management process

Process Analyst Senior

JP Morgan Chase
09.2003 - 02.2005
  • Managed a staff of three Process Analysts
  • Implemented resolutions to issues within the various collection systems
  • Conducted User Acceptance Testing for high profile cost beneficial projects
  • Worked with vendors to discuss and troubleshoot issues and enhancements
  • Assisted in writing business requirements and system specifications
  • Wrote and analyzed test plans and test scripts
  • Conducted meetings with various business partners to understand needs
  • Worked with IT to develop solutions to business needs and wants

User Acceptance Tester

JP Morgan Chase
07.2001 - 09.2003
  • Tested collection and payment operations systems
  • Analyzed and researched root cause for issues found
  • Worked between system, users, and information technology to assure design meets business requirements
  • Wrote macros and Mercury Winrunner scripts to automate testing
  • Supported the business on various issues and system upgrades
  • Wrote test plans and test scripts
  • Wrote User Acceptance Testing training manual for new hire testers

Collection Supervisor/Lead Collector/Collector

Various Collection Operations Positions
02.1997 - 07.2001

Education

Bachelor of Interdisciplinary Studies - Business and Communications

Arizona State University
Tempe, AZ

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Business management
  • Application management
  • User acceptance testing
  • Strategic planning

Timeline

Owner

Primetime Events, LLC
04.2014 - 12.2024

Business Technical Analyst II

JP Morgan Chase
01.2012 - 04.2014

Process Lead/Application Manager

JP Morgan Chase
02.2005 - 01.2012

Process Analyst Senior

JP Morgan Chase
09.2003 - 02.2005

User Acceptance Tester

JP Morgan Chase
07.2001 - 09.2003

Collection Supervisor/Lead Collector/Collector

Various Collection Operations Positions
02.1997 - 07.2001

Bachelor of Interdisciplinary Studies - Business and Communications

Arizona State University

Similar Profiles

CREATE PROFILE
Patrick M. McClure