Dynamic leader specializing in operational excellence and strategic sales initiatives. Expertise in contract negotiation and relationship management, resulting in consistent growth and improved customer loyalty. Focused on driving business success through collaborative teamwork and innovative sales strategies.
Overview
47
47
years of professional experience
Work History
Owner/Operator
Handyman Xpress, LLC
Goodyear
04.2007 - 02.2026
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Managed unexpected emergencies and route changes with calm and professionalism.
Negotiated contracts with clients for products or services rendered by the company.
Developed and implemented sales strategies to increase market share and enhance customer satisfaction.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Resolved customer inquiries and complaints promptly to maintain positive relationships.
Vice President
States Logistics Services, LLC
Phoenix
01.1979 - 08.2021
Fostered a culture of continuous improvement through training and mentorship programs.
Collaborated with executive team members on major decisions regarding company-wide initiatives.
Implemented process improvement procedures that resulted in cost savings across the board.
Negotiated contracts with vendors for services, products and supplies.
Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
Identified and pursued new business opportunities to expand market presence and revenue streams.
Developed long-range plans for business growth, resulting in increase in annual sales.
Regional Director of Sales and Operations
Desert Health Imaging Technologies
Phoenix
02.2002 - 03.2006
Led regional sales strategies to enhance market presence and customer engagement.
Managed cross-functional teams to ensure alignment with corporate objectives and goals.
Fostered relationships with key clients to strengthen partnerships and drive sales initiatives.
Ensured compliance with local laws and regulations related to business operations in each jurisdiction within the region.