Paul Garcia
Yuma
Summary
Resourceful professional with over nine years of experience in delivering high-quality results. Demonstrated ability to manage complex tasks and competing priorities efficiently. Strong work ethic, effective communication skills, and adaptability to new challenges. Possessing a proven ability to deal with all aspects of difficult duties, and able to handle competing demands professionally and efficiently. Currently seeking a position that will require me to utilize my skills and experience to enhance my abilities while contributing to the company's growth.
Overview
12
12
years of professional experience
3
3
Certifications
Work History
Certified Community Health Worker
Arkos Health
Yuma
2023.03 - Current
- Facilitated community outreach programs to promote health awareness and education.
- Collaborated with healthcare providers to coordinate patient services and resources.
- Conducted health screenings and assessments in diverse community settings.
- Provided support for chronic disease management through patient follow-ups and resources.
- Assisted with patient referrals to appropriate community resources.
- Provided health education to clients about nutrition, physical activity and disease prevention.
- Maintained accurate records of patient data in a secure electronic database. (HIPAA, EMR, EPIC, Contexture, Evolve)
- Provided assistance with completing forms related to public benefits programs.
- Conducted home visits to assess the health needs of patients and their families.
- Served as a liaison between healthcare providers and community organizations.
- Collaborated with other healthcare providers to ensure continuity of care for patients.
- Provided case management services including crisis intervention, advocacy, and support for individuals experiencing homelessness or poverty.
- Coordinated transportation for clients to medical appointments or other necessary services.
- Helped enroll in programs such as WACOG, SSI, and the Yuma Food Bank, and coordinated paperwork.
- Assisted individuals with navigating health care systems, appointments and classes.
Financial Counselor
Yuma Regional Medical Center
2017.11 - 2023.03
- Managed self-pay accounts through EPIC EHR while delivering exceptional customer service.
- Coordinated closely with patients and families on financial matters.
- Facilitated positive parent experiences by advocating for clarity in hospital billing processes.
- Executed pre-registration, registration, scheduling, and various interactions during hospital stays (CT, MRI, X-ray, endoscopy, surgery)
- Responded to telephone calls and addressed face-to-face inquiries efficiently.
- Followed up with patients and families, coordinating assistance with Medicaid and financial aid programs.
- Reviewed and verified insurance coverage for patient treatments and services.
- Recommended resources such as local non-profit organizations or government assistance programs where applicable. Medicaid, AHCCCS, Marketplace, and YRMC Financial Assistance.
Medical Assistant
Grimaldi Center
San Diego
2016.12 - 2017.05
- Organized and scheduled physician appointments to optimize workflow efficiency.
- Registered patients in HealthFusion, EMR, and Meditouch systems to ensure accurate records.
- Responded to incoming calls with timely actions and relevant information.
- Verified patient insurance information to facilitate accurate billing processes.
- Produced and distributed various correspondence, memos, letters, faxes, and forms.
- Greeted patients and gathered essential medical histories to support quality care delivery.
- Sent requested medical records while systematically updating and filing existing documents.
- Utilized electronic medical records software, including HealthFusion, Practice Fusion, and Care360, proficiently.
Medical Screener, Phlebotomist
GCAM Plasma Center
Calexico
2014.05 - 2016.08
- Managed appointment scheduling for patients and clinical staff, ensuring efficient operations.
- Collected information on patient current height, weight and BP.
- Documented patient information accurately in electronic health records systems.
- Collaborated with healthcare teams to ensure seamless patient experiences and care.
- Received and processed blood samples, coordinating timely delivery to laboratories.
- Screened inquiries for medical staff, prioritizing urgent cases effectively.
- Arranged clinical check-ups for patients, including blood pressure, and growth assessments.
- Collected accurate personal information from parents to maintain comprehensive records.
- Coordinated follow-up appointments with hospitals and healthcare professionals as needed.
- Performed medical screening on patients to ensure they meet the requirements of the clinic.
- Responded quickly and appropriately in emergency situations using established protocols.
- Administered routine laboratory tests according to protocol and reported abnormal results immediately.
- Provided education and counseling to patients regarding their health care needs and concerns.
Education
Diploma -
Calexico High School
Calexico, CACommunity Health Worker -
Arizona Department of Health Services
Skills
- Proficient in medical terminology
- Knowledgeable in regulatory compliance
- Expert in EPIC documentation
- Skilled in data analysis
- Critical thinking and resolution abilities
- Collaborative teamwork
- Effective multitasking capabilities
- Healthcare coordination expertise
- Fluent multilingual communication
- Understanding of HIPAA regulations
- Patient support services management
- Organizational efficiency
- Tracking performance metrics
- Community outreach
- Case management
- Health education
- Case documentation
Certification
CPR/First Aid
Additional Information - Personal Summary
Strong work ethic, effective communication skills, and adaptability to new challenges. Ability to deal with all aspects of difficult duties, and able to handle competing demands professionally and efficiently.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Certified Community Health Worker
Arkos Health
2023.03 - Current
Financial Counselor
Yuma Regional Medical Center
2017.11 - 2023.03
Medical Assistant
Grimaldi Center
2016.12 - 2017.05
Medical Screener, Phlebotomist
GCAM Plasma Center
2014.05 - 2016.08
Diploma -
Calexico High School
Community Health Worker -
Arizona Department of Health Services