Paul Kettner
Glenale
Summary
Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
6
6
years of professional experience
Work History
Certified BMW Client Advisor
Arrowhead BMW
04.2022 - Current
- Contacted and communicated with customers to identify needs and budget requirements.
- Created a nationwide repeat/referral pipeline and built my sales to 75% plus repeat/referral in under 3 years
- Used social media to market and retain a new, untapped customer base
- Daily phone calls, follow up, and a persistent but no pressure buying experience
- Youngest hire in Arrowhead BMW history
- Finished 3rd in the store total for 2024 despite being the youngest and least experienced
- Salesperson of the month
- Number 1 in the store over the last 5 months
Clerk, Clerk Trainer
QuikTrip
03.2019 - 03.2022
- Stocking
- Facing
- Cleaning
- Leading a team of new hires
- Training
- Managing Cash
- Dealing with non-compliant customers
- Maintaining strict professionalism
Education
Associate in Business - Business Administration
Glendale Community College
Glendale, CA05-2021
Skills
- Customer retention strategies
- Excellent interpersonal skills
- Marketing and promotion
- Upselling proficiency
- Networking and relationship building
- Lead pipeline development
- Sales closing
- Customer relationship management
- Goal oriented
- Building rapport
Accomplishments
- Salesman of the Month
- M Specialist
- EV Professional
- Highest positive reviews at BMW
- 80+ Positive google reviews
- 300k+ monthly social media views from 2/24-2/25
Timeline
Certified BMW Client Advisor
Arrowhead BMW
04.2022 - Current
Clerk, Clerk Trainer
QuikTrip
03.2019 - 03.2022
Associate in Business - Business Administration
Glendale Community College
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