Payton Vaughn
Sierra Vista,AZ
Summary
Experienced with managing warranty claims and ensuring compliance with company policies. Utilizes strong organizational skills to maintain accurate records and streamline processes. Knowledge of effective communication and problem-solving techniques as well as experienced with maintaining accurate financial records and managing ledgers efficiently.
Overview
2027
2027
years of professional experience
Work History
Warranty Administrator
ED Morse CDJR
Sierra Vista, AZ
05.2021 - Current
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
- Processed claim paperwork and followed up on missing information to complete processing.
- Maintained detailed service and customer records.
- Ensured accurate financial records through diligent bookkeeping and reconciliation practices daily.
- Trained junior staff on best practices for document management and organization.
- Organized and maintained filing system for efficient document retrieval.
- Maintained and processed invoices, deposits, and money logs of anywhere between 25-60 invoices daily.
- Monitored incoming payments from clients and companies for payment on outstanding balances
Group Home Worker
Aries Llc
Sierra Vista, AZ
08.2020 - 05.2021
- Supervised daily activities of group home residents, ensuring safety and well-being.
- Implemented behavior management strategies to promote positive interactions among residents.
- Transported clients to appointments, shopping venues, and entertainment events according to determined schedule.
- Documented daily progress notes, tracking resident milestones and reporting any concerns promptly to supervisors or case managers as needed.
- Developed strong relationships with residents, fostering trust and open communication.
- Maintained a safe, clean, and organized environment for group home residents by performing housekeeping tasks.
- Assisted individuals with daily living activities to improve their independence and overall quality of life.
Cashier
Big Lots
Sierra Vista, AZ
11.2018 - 03.2020
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Processed customer transactions accurately and efficiently using POS systems.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Closing Cashier
Henry Brown Auto Group
Casa Grande, AZ
2017 - 05.2018
- Balanced cash drawer from the opening of the day to closing of day ensure accurate tills and accounts.
- Processed 20-80 transactions daily accurately using point-of-sale systems.
- Implemented best practices for cash handling, reducing discrepancies during audits.
- Trained new cashiers on operational procedures and customer service standards.
- Aided inventory management with thorough knowledge of product placement, pricing, and promotions.
- Regularly exceeded company expectations for speed of service without compromising accuracy.
- Reduced discrepancies in daily cash reports through meticulous cash counting and reconciliation procedures.
- Assisted customers with various payment methods, processing returns, exchanges, credit card payments.
Education
High School Diploma -
Vista Grande High School
Casa Grande, AZ05.2018
Skills
- Claims processing
- Records maintenance
- Recordkeeping skills
- Software applications
- Paperwork processing
- Customer service
- Attention to detail
- Documentation skills
Timeline
Warranty Administrator
ED Morse CDJR
05.2021 - Current
Group Home Worker
Aries Llc
08.2020 - 05.2021
Cashier
Big Lots
11.2018 - 03.2020
Closing Cashier
Henry Brown Auto Group
2017 - 05.2018
High School Diploma -
Vista Grande High School