Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

PEARL VALENCIA

Tucson

Summary

Dedicated customer service professional with a strong understanding of service delivery and a proven ability to multitask. Committed to building and maintaining professional relationships to drive business results and increase profitability.

Overview

9
9
years of professional experience

Work History

Order Puller Lead

American Furniture Warehouse Co
02.2024 - Current
  • Checked each order for completeness and accuracy.
  • Spending time on the facilities floor helping to lead amongst team members and aligning the team in daily business priorities
  • Working alongside team members to lead through daily priorities
  • Leading monthly meetings for the pulling team, share pertinent company and site-specific information.
  • conduct audits around standard adherence with safety, quality, and productivity. Share feedback and coach team members on audit observations.
  • Conduct follow-ups on team member attendance, any necessary coaching.
  • Demonstrate a willingness to take risks; step out of your comfort zone and take on new assignments

Train Conductor

Union Pacific
10.2023 - 02.2024
  • Inspected trains for safety hazards or issues prior to departure
  • Operated switches and signals in accordance with established procedures
  • Received and followed directions from train dispatchers
  • Reported any irregularities or malfunctions to the engineer or supervisor immediately
  • Conducted periodic equipment inspections during trips to ensure compliance with safety regulations
  • Ensured that all operating rules were followed at all times
  • Monitored track conditions for obstructions or signal problems along the route
  • Managed railcar loading, unloading, and switching
  • Directed crew members by employing flag or hand signals, lantern and radio communications.

Inbound Warehouse Associate

Target Distribution Center
11.2019 - 10.2023
  • Unloaded pallets and deliveries and organized products in warehouse
  • Operated forklift and other warehouse equipment to safely move and store goods
  • Reduced safety hazards by maintaining clean and orderly warehouse environment
  • Utilized forklift or pallet truck to load, unload, transport, and store goods
  • Moved shipment materials to and from designated areas using lift and hand trucks
  • Sorted and delivered materials to different work areas and staff
  • Packed, secured, labeled, and applied postage to materials to prepare items for shipment
  • Compared shipping orders and invoices against contents received to verify accuracy
  • Organized warehouse inventory according to established procedures.

Cashier Assistant Manager

Circle K
10.2015 - 11.2019
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration
  • Built positive relationships with customers to increase repeat business
  • Quickly and accurately counted drawers at start and end of each shift.

Education

High School Diploma -

Toletcalli High School
Tucson, AZ
03.2013

Skills

  • Active Listening
  • Attention to Detail
  • Written Communication
  • Team-building
  • Google Workspace
  • Excellent Communication
  • Teamwork and Collaboration
  • Maintaining Safety
  • Safety Management
  • Customer Support
  • Warehouse Safety
  • Warehouse Organization
  • Relationship Building

References

References available upon request

Languages

Spanish
Professional Working

Timeline

Order Puller Lead

American Furniture Warehouse Co
02.2024 - Current

Train Conductor

Union Pacific
10.2023 - 02.2024

Inbound Warehouse Associate

Target Distribution Center
11.2019 - 10.2023

Cashier Assistant Manager

Circle K
10.2015 - 11.2019

High School Diploma -

Toletcalli High School

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