Peggy Salcido
Mesa
Summary
Dedicated and hardworking office professional with more than 14 years experience as a front office receptionist. Exceptionally dedicated employee who always strives to do her best.
Overview
21
21
years of professional experience
Work History
Credit Damage Waiver Specialist
Sunstate Equipment Company
06.2022 - 06.2025
- Processing a high volume of incoming certificates of insurance daily
- Ensure compliance Review / inspect certificates of insurance to determine whether it qualifies for rental coverage to waive damage fees
- Liaise between customers and insurance companies to coordinate effective coverage verification
- Add completed documentation to each customer account, save via scan and system entry to ensure customer accounts are maintained with a high degree of accuracy
- Send notification to customers of upcoming expirations via datamatx mail, and support coordination of coverage continuation
Lien Release Specialist
Sunstate Equipment Company
06.2018 - 06.2022
- Preparing and distributing waivers
- Manage the process of obtaining and filing the necessary documents
- Collaborate with departments like credit representatives or customer to ensure accurate financial information and proper handling of payment and lien processes.
- Research project information to identify proper release conditional, unconditional, conditional final or final waiver release
- Ensuring compliance that lien releases are processed accurately and in compliance with state and local laws and regulations
- Scan and save waivers for tracking purposes
- Process a high volume of waivers daily, maintaining a 24-48 hour turnaround
Receptionist
Sunstate Equipment Company
11.2004 - 06.2018
- Maintain front office receptionist presence for a busy corporate office, greeting customers, vendors, and others as the enter and exit the building
- Serve as first point of contact for incoming phone lines, connecting callers with their desired party
- Process incoming mail, fedex and UPS to ensure it is sorted, verified, and delivered to the appropriate person within the office
- Prepare, box and lable all outgoing FedEX for over 50 branch locations
- Stamp and seal all outgoing mail and packages as-needed
- Organize mail room and reception desk to ensure work is kept in order and is neat in appearance
- Support credit department with validating addresses for return mail
Education
HS Diploma -
Chandler High School
Skills
- Outlook
- Teams
- Dialpad
- CoFax
- Adobe Reader
- Spy View
- Data Max
- AS400
- Managing phones
- Mail room
- Greeting customers
- Strong organizational skills
- Interpersonal communication
- Customer service
- Process creation
- Accurate recordkeeping
- Strong data entry
- Processing
- Computer skills
Recognition
Employee of the Quarter: 05/01/10
Timeline
Credit Damage Waiver Specialist
Sunstate Equipment Company
06.2022 - 06.2025
Lien Release Specialist
Sunstate Equipment Company
06.2018 - 06.2022
Receptionist
Sunstate Equipment Company
11.2004 - 06.2018
HS Diploma -
Chandler High School