Penelope Holguin
Phoenix
Summary
Dedicated barista with a proven track record of delivering exceptional customer service and fostering positive experiences.
Overview
1
1
year of professional experience
Work History
barista
Starbucks
Mesa
03.2025 - 07.2025
- Prepared espresso drinks and specialty beverages to customer specifications.
- Maintained cleanliness and organization of workstations throughout shifts.
- Provided exceptional customer service by engaging with patrons warmly.
- Assisted in training new baristas on drink preparation techniques.
Customer experience meal order representative
Banner Health
Mesa
04.2024 - 07.2024
- Assisted patients with their day-to-day meals.
- Helped them stay within their diets and calorie limits, but also tried to get them a good meal.
- Ensured a positive and friendly experience for the patients when they placed a meal order.
Education
High School Diploma -
Dobson High
Mesa, AZ05-2024
Diagnostic Medical Sonography -
Smith Chason College
Phoenix, AZSkills
- Customer service
- Team collaboration
- Employee training
- Problem solving
- Attention to detail
- Workstation organization
- Conflict resolution
Timeline
barista
Starbucks
03.2025 - 07.2025
Customer experience meal order representative
Banner Health
04.2024 - 07.2024
High School Diploma -
Dobson High
Diagnostic Medical Sonography -
Smith Chason College