Summary
Overview
Work History
Education
Skills
Timeline
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Penelope Holguin

Phoenix

Summary

Dedicated barista with a proven track record of delivering exceptional customer service and fostering positive experiences.

Overview

1
1
year of professional experience

Work History

barista

Starbucks
Mesa
03.2025 - 07.2025
  • Prepared espresso drinks and specialty beverages to customer specifications.
  • Maintained cleanliness and organization of workstations throughout shifts.
  • Provided exceptional customer service by engaging with patrons warmly.
  • Assisted in training new baristas on drink preparation techniques.

Customer experience meal order representative

Banner Health
Mesa
04.2024 - 07.2024
  • Assisted patients with their day-to-day meals.
  • Helped them stay within their diets and calorie limits, but also tried to get them a good meal.
  • Ensured a positive and friendly experience for the patients when they placed a meal order.

Education

High School Diploma -

Dobson High
Mesa, AZ
05-2024

Diagnostic Medical Sonography -

Smith Chason College
Phoenix, AZ

Skills

  • Customer service
  • Team collaboration
  • Employee training
  • Problem solving
  • Attention to detail
  • Workstation organization
  • Conflict resolution

Timeline

barista

Starbucks
03.2025 - 07.2025

Customer experience meal order representative

Banner Health
04.2024 - 07.2024

High School Diploma -

Dobson High

Diagnostic Medical Sonography -

Smith Chason College

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Penelope Holguin