Dynamic sales lead with proven skills in team management and customer service. Committed to optimizing store operations and training staff to enhance sales performance.
Overview
1
1
year of professional experience
Work History
Sales Lead Keyholder
Famous Footwear
04.2025 - Current
Assisted in managing daily store operations and maintaining inventory accuracy.
Engaged customers to provide product knowledge and enhance shopping experiences.
Supported team members in achieving sales targets through effective communication and collaboration.
Trained new staff on store policies, procedures, and customer service standards.
Organized merchandise displays to optimize product visibility and drive sales.
Contributed to maintaining a clean and organized store environment for optimal customer satisfaction.
Opened inventory boxes and restocked shelves
Opened and closed store up to 3 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
Sales Associate
JD Sports
10.2024 - 01.2025
Assisted customers in selecting merchandise and provided product knowledge.
Maintained store presentation and organized displays to enhance customer experience.
Processed sales transactions efficiently using point-of-sale systems
Collaborated with team members to meet daily sales targets and improve service quality.
Engaged with customers to resolve inquiries and provide exceptional service support.
Engaged with customers to build rapport and loyalty.
Sales Associate
Party City
09.2024 - 10.2024
Processed sales transactions efficiently using point-of-sale systems.
Conducted inventory checks and restocked items to ensure product availability.
Participated in training sessions to develop skills in sales techniques and product features.
Implemented promotional strategies to boost seasonal sales and attract new customers.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
High School Diploma -
Palo Verde High School
Tucson, AZ
05.2024
Skills
Store operations
Customer service
Cash handling accuracy
Inventory monitoring
Team training and development
Sales proficiency
Daily reporting
Product ordering
Drawer counting
Opening and closing coordination
Team leadership
Teamwork
Time management
Multitasking
Reliability
Customer satisfaction
Superior work ethic
Professionalism
Employee training
Accomplishments
Achieved [Result] by completing [Task] with accuracy and efficiency.