Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Peter Belsan

Surprise,AZ

Summary

Architectural professional with reputable background in designing and overseeing construction projects. Adept at managing all phases of project development, including planning, design, and execution, while maintaining strong focus on collaboration and results. Known for adaptability and reliability, showcasing skills in creative design solutions and effective communication.

Overview

30
30
years of professional experience
1
1
Certification

Work History

ITSM Architect

American Express
02.2015 - Current
  • Created and published the high-level ITSM architecture for American Express.
  • Collaborated on creating a high-level business plan for loading the ITSM.
  • Advised American Express Enterprise Architecture Group on ITSM matters.
  • Assisted subordinates and supervisors in identifying and resolving problems.
  • Demonstrated effective leadership and encouraged team concepts.
  • Helped in the preparation of the Enterprise ITSM Strategy.
  • Determine architectural solutions for business needs.
  • Drove the transformation of a highly configured right ServiceNow environment to an out-of-the-box version of ServiceNow, allowing faster upgrades and the ability to take advantage of new features provided by ServiceNow.
  • Consulted with IBM on the creation of a mainframe service graph connector for ServiceNow to load in mainframe configuration items

CMDB Architect

American Express
02.2004 - 02.2015
  • Created and published the high-level CMDB architecture for American Express.
  • Collaborated on creating a high-level business plan for loading the CMDB.
  • Advised American Express Enterprise Architecture Group on CMDB and ITSM matters.
  • Assisted subordinates and supervisors in identifying and resolving problems.
  • Demonstrated effective leadership and encouraged team concepts.
  • Helped in the preparation of the Enterprise CMDB Strategy.
  • Identified problems, diagnosed causes, and determined corrective actions.

Lead Repository Architect

American Express
02.1999 - 02.2004
  • Created and published the high-level Repository architecture for American Express.
  • Collaborated on creating a high-level business plan for loading the Repository.
  • Advised American Express Enterprise Architecture Group on Meta-Data Management matters.
  • Assisted subordinates and supervisors in identifying and resolving problems.
  • Demonstrated effective leadership and encouraged team concepts.
  • Helped in the preparation of the Enterprise Data Access Strategy.
  • Identified problems, diagnosed causes, and determined corrective actions.
  • Design and implement an automated process to load and maintain Meta-Data in the CA Repository for Z/OS.
  • Identified problems, diagnosed causes, and determined corrective actions.
  • Design and implemented a web user interface for CA Repository for Z/OS.
  • Spearheaded the Component Meta-Data Repository efforts.

Lead Data Architect

American Express
08.1996 - 02.1999
  • Responsible for ensuring data standards across American Express.
  • Contributed to all aspects of the data architecture.
  • Created and published the Product Data Standard for American Express.
  • Created and published the Customer Data Standard for American Express.
  • Advised colleagues on how to use the Computer Associates Advantage Repository.
  • Created and implemented the plan for testing and implementing the Computer Associates Advantage Repository / ERwin Interface.

Lead Data Analyst

PCS Health Systems
06.1995 - 08.1996
  • Responsible for the creation of logical data models for development projects.
  • Responsible for loading data model information into the corporate repository.
  • Acted as liaison between database administration and applications development.
  • Conducted JAD sessions.
  • Delivered oral and written presentations on the moving to object-oriented, information engineering, data administration, and the Zachman framework.

Education

Bachelor of Science - Business Administration with Emphasis in Computer Information Systems

Northern Arizona University
Flagstaff, Arizona
01.1987

Skills

  • COBOL, PL/1, LISP, C, C, Modula 2, JCL, CLIST, ISFP Dialog Manager, Assembler, Basic, Smalltalk, REXX, Visual Basic, JAVA
  • Service Now
  • IBM 30xx, Z/OS, MS/DOS PC/DOS, Windows, OS/2, VMS, MVS, UNIX, LINUX

Certification

  • Managed Meta-Data Environment Full Life-Cycle Guide
  • ITIL V2 and V3
  • ITIL Foundation Certificate In IT Service Management

Affiliations

DAMA - Data Administrations Management Association

Timeline

ITSM Architect

American Express
02.2015 - Current

CMDB Architect

American Express
02.2004 - 02.2015

Lead Repository Architect

American Express
02.1999 - 02.2004

Lead Data Architect

American Express
08.1996 - 02.1999

Lead Data Analyst

PCS Health Systems
06.1995 - 08.1996

Bachelor of Science - Business Administration with Emphasis in Computer Information Systems

Northern Arizona University
Peter Belsan