Dynamic Regional Sales Manager with proven expertise in customer relationship management and sales strategy development. Recognized for driving significant sales growth through effective communication and team leadership.
Overview
32
32
years of professional experience
Work History
Regional Sales Manager
L&D Hydraulics and Mine Sales
Phoenex
01.2010 - Current
Cultivated relationships with key clients to enhance customer loyalty and retention.
Developed strategies and plans for regional sales growth.
Established relationships with key accounts in the region through personal visits and phone calls.
Resolved customer complaints promptly, ensuring a positive experience.
Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
Intervened in difficult customer situations to resolve issues quickly and efficiently.
EMT
AMR
Safford
08.2010 - 12.2023
Responded swiftly to emergency calls and provided critical care to patients.
Assisted in patient transport to medical facilities, ensuring safety and comfort.
Monitored vital signs and recorded patient information accurately during assessments.
Collaborated with medical personnel to deliver effective emergency treatment plans.
Conducted thorough inspections of vehicles to ensure compliance with safety standards.
Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
Assessed emergency situations and prioritized medical care for patients.
Warehouse Supervisor
Freeport-McMoRan
Morenci
03.1993 - 12.2008
Supervised daily warehouse operations, ensuring efficient workflow and safety compliance.
Trained new staff on best practices and safety procedures in the warehouse environment.
Implemented safety protocols to minimize risks and ensure employee well-being on site.
Monitored equipment usage, performing routine inspections to maintain operational efficiency.
Organized training sessions to enhance team skills and improve overall productivity in the warehouse.
Supervised loading and unloading of materials from incoming trucks.
Monitored warehouse operations to ensure accuracy and efficiency.
Maintained and updated inventory records accurately.
Education
General/ EMT
Eastern Arizona College
Thatcher, AZ
Skills
Customer relationship management
Sales strategy development
Account management
Crisis resolution
Team leadership
Effective communication
Conflict resolution
Territory management
Product and service sales
Sales leadership
Effective multitasking
Affiliations
VP for Graham County Search And Rescue.
Member of the City of Safford Park and Recreation Advisory Committee.
Coordinator of the Graham County Men's and Coed adult softball leagues.