Peter Olguin
Tucson
Summary
Truthfully I am a hard worker who comes in to work to learn how to get better at task at hand which makes me adaptable in any sort of situation. Charming is always been a key characteristic I have to attract people to be able to or want to talk to me which makes it easier for me to communicate with anyone at work or outside of work. Visual learner is a key thing for me yes I hear and listen but, visually seeing how thing run and need is what I need. Not every situation is the same so for it may seem challenging but, there is always a way to figure it all out which correlates to problem solving skills.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
Work History
Content Moderator
Alorica
Tucson
12.2023 - Current
- Reviewed user-generated content for compliance with community guidlines.
- Identified and flagged inappropriate materials to maintain a safe space for the app.
- Adapted quickly to evolving content policies and guidelines.
- Collaborated with team members and team leaders for accurate content assessment and feedback..
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Improved communication on floor by providing constructive feedback on the moderation tools and systems to create a better work environment for everyone on the floor.
Product Demonstrator
CDS
Tucson
05.2023 - 12.2023
- Managed product demonstrations to educate customers on features and benefits.
- Collaborated with team to enhance customer experience and drive product interest.
- Led each station in setting up and maintaining demonstration areas to ensure optimal presentation of products.
- Engaged with customers and gathered feedback to inform product improvements and marketing strategies.
- Trained new team members on effective demonstration techniques and company protocols.
- Adapted demonstrations based on customer needs, products needs and improved engagement and retention rates.
- Developed strong product knowledge to confidently address customer inquiries and objections.
- Assisted customers in locating items, addressed questions and provided product samples.
- Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
- Utilized strong communication skills to deliver complex product information clearly and to a diverse range of customers.
Fulfillment Center Warehouse Associate
Amazon
Tucson
09.2022 - 05.2023
- Maintained accurate inventory records using warehouse management systems.
- Worked safely around moving machinery.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Education
Sunnyside High School
Tucson, AZSkills
- Patience
- Task prioritization
- Excellent Communication Skills
- Active Listener
- Adaptable and flexibility
- Team Worker
Timeline
Content Moderator
Alorica
12.2023 - Current
Product Demonstrator
CDS
05.2023 - 12.2023
Fulfillment Center Warehouse Associate
Amazon
09.2022 - 05.2023
Sunnyside High School