Experienced with strategic planning, organizational leadership, and stakeholder management. Utilizes collaborative approach to drive t performance and achieve company objectives. Track record of effectively managing resources and navigating complex challenges to deliver sustained growth.
Overview
8
8
years of professional experience
Work History
Executive Director
Experior Financial Group
Phoenix, AZ
12.2021 - 05.2025
Oversaw comprehensive financial operations, ensuring accuracy and compliance in all financial duties.
Delivered insights on long-term financial strategies by leveraging metrics and data analytics to inform decision-making.
Executed comprehensive fact-finding initiatives to identify long-term goals and inform client needs assessment.
Facilitated development and oversight of senior management team to enhance performance on key assignments from the insurance company.
Implemented targeted strategies to improve operational workflows and strengthen client relationships.
Managed training program design and execution to enhance financial advisors' skills and knowledge.
Inside Sales Development Manager
Accenture
Atlanta, CA
05.2020 - 11.2022
Coordinated with team members to manage creative deliverables, facilitating timely completion of presentations and projects.
Operating day-to-day management of clients and campaigns from briefing to delivery at Google, Microsoft and SMB accounts.
Using technical knowledge and skills to provide strategic planning for clients, teams, and colleagues in the most productive direction for state government sectors.
Developed targeted outreach strategies to generate qualified leads and enhance sales pipeline.
Coordinated with marketing teams to align campaigns with sales objectives and improve lead conversion rates.
Admissions Associate
Interactive College of Technology
Atlanta, CA
10.2018 - 04.2021
Facilitated student admissions processes to enhance enrollment efficiency.
Analyzed admission trends to inform strategic decision-making and optimize recruitment strategies.
Coordinated outreach initiatives, increasing prospective student engagement and application submissions.
Reviewed applications for accuracy and completeness, ensuring compliance with institutional standards.
Streamlined communication between departments to improve information flow and reduce processing times.
Sales and Marketing Intern
Clockwork Concepts Marketing
01.2019 - 04.2019
Managed day to day sales, monitoring, and forecasting to better understanding the market.
Collaborated with marketing team to creatively reach more potential customers.
Cultivated and deepened client relationships and partnerships that add value, and performed customer acquisition.
Business Development Specialist Intern
Infiniti
Atlanta, CA
04.2018 - 10.2018
Generated leads and developed opportunities in target market with support of marketing.
Nurtured and developed relationships with key customer accounts.
Developed strategic partnerships to enhance market reach and drive revenue growth.
Conducted market analysis to identify emerging trends and business opportunities.
Implemented customer relationship management (CRM) strategies to improve client engagement.
Data Analyst Intern
Applications Technology Group
Atlanta, CA
09.2017 - 01.2018
Oversaw the design and maintenance of data systems and databases to enhance operational efficiency. Led initiatives to troubleshoot coding errors and rectify data-related challenges.
Utilized statistical methodologies to interpret data sets, emphasizing valuable trends and patterns to support data-driven decision-making.
Created reports for internal teams and/or external clients. Collaborated with team members to collect and analyze data.
Analyzed data trends to support decision-making processes.
Developed visual reports using Tableau for stakeholder presentations.
Education
Bachelor of Science - Finance
Southern New Hampshire University
Hooksett, NH
05.2020
Associate of Science - Computer Science
Clayton State University
Morrow, GA
05.2018
High School Diploma -
Morrow High School
Morrow, GA
05.2012
Skills
Fluent in Vietnamese and English
Project management/compliance
Budgeting and financial management
Business administration and Anti Money Laundering Certified
Team leadership, training, and development
Sales management and organization
Customer service, client relationship and account management
Digital marketing proficiency
Analytical problem solving
Skilled in Microsoft Word, PowerPoint, and Excel
Experienced with Salesforce and SalesLoft
Life and Health insurance license in GA and AZ
Accomplishments
Mentored new employees and provided detailed feedback on milestones, resulting in an increase in overall job satisfaction within 6 months.