Petra Montalbo
Laveen
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
26
26
years of professional experience
Work History
Team Member
Thredup Distribution Center
Phoenix
09.2020 - 07.2025
- Remote Itemization: inputting labels and size of clothing.
- Take picture of clothing to be put on the website.
- Maintained a clean and organized work area throughout shift.
- Worked hard to learn required tasks quickly to maximize performance.
Cashier
IKEA
Phoenix
05.2019 - 09.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Cage & Vault Supervisor
Gila River Casino
Laveen
08.1999 - 10.2018
- Verify Currency, Process window buys, Filled Credit and Jackpot for Slots.
- Cashiering (cshing out Tito Tickets), process Credit and Debit for money.
- Balancing ( Window Banks and Vault). Securubg funds for the Casino.
- Fill ECD( Electric Cash Dispenser),Kiosks Machines
- EzPay, ASAI ( Cash Access Solution for Gaming),Global Payments
- Excel, Ten key, NeWave, Nova Time
Skills
- Remote itemization
- Cash handling
- Customer service
- Data entry
- Team collaboration
- Organizational skills
- Time management
- Problem solving
- Positive attitude
Timeline
Team Member
Thredup Distribution Center
09.2020 - 07.2025
Cashier
IKEA
05.2019 - 09.2020
Cage & Vault Supervisor
Gila River Casino
08.1999 - 10.2018