Phobie Gonzalez
Mesa
Summary
Dedicated professional with extensive experience in household management and customer service. Expertise in organization, budget management, and fostering positive environments. Background in healthcare and retail enhances customer experience while upholding high standards of service. Ready to leverage diverse skills to support team success.
Overview
29
29
years of professional experience
Work History
Homemaker/CEO
Gonzalez Family
Mesa, AZ
11.2024 - Current
- Managed household finances, including budget creation and expense tracking, ensuring fiscal responsibility and efficient resource use.
- Led family members in project execution, promoting an environment of growth, learning, and accountability.
- Collaborated with family members to establish and pursue long-term goals, enhancing leadership and strategic planning.
- Ensured operational efficiency through effective communication channels and the establishment of clear rules and expectations.
- Developed partnerships to support family and organizational objectives, strengthening networking and interpersonal skills.
Registered Behavioral Technician
Action Behavior Centers
Queen Creek, AZ
10.2024 - 06.2025
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Implemented individualized treatment plans under supervision to address client behavioral needs.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Engaged clients through structured activities, promoting skill acquisition and social interaction.
- Collected and recorded data on client progress to support ongoing assessment and modifications.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Participated in team meetings, contributing insights on client behavior trends and strategies.
- Maintained compliance with ethical guidelines and organizational policies during service delivery.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Patient Care Technician
The Little Clinic
Mesa, AZ
03.2022 - 07.2022
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Ensured that all medical equipment was properly maintained and sterilized.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Organized supplies to ensure adequate stock levels throughout shift.
- Maintained a safe environment by adhering to infection control policies.
- Checked in patients and processed insurance and payments to facilitate smooth operations.
Retail Merchandiser
Hallmark
Mesa , AZ
08.2015 - 11.2016
- Organized product displays to enhance visual appeal and drive customer engagement.
- Collaborated with store management to ensure effective implementation of promotional activities.
- Inspected stores regularly for proper stocking and display of products.
- Conducted regular audits of store inventories and restocked shelves to ensure optimal product availability.
- Maintained accurate inventory records to support stock availability and minimize discrepancies.
Retail Worker
Bath & Body Works
San Antonio, TX
11.1997 - 05.2000
- Greeted customers, identified needs, and assisted with product selection to enhance shopping experience.
- Operated cash register to process payments from customers accurately and efficiently.
- Processed returns and exchanges per company policies, ensuring positive customer relations and satisfaction.
- Organized store environment by restocking shelves and arranging displays to improve product visibility.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Attended training sessions conducted by supervisors regarding new products, services or changes in company policy.
Education
Some College (No Degree) - Christian Studies
Grand Canyon University
Phoenix, AZGED -
Coronado High School
El Paso, TX08-1997
Skills
- Household management
- Time Management
- Customer Service
- Teamwork and collaboration
- Conflict Resolution
- Interpersonal communication
Timeline
Homemaker/CEO
Gonzalez Family
11.2024 - Current
Registered Behavioral Technician
Action Behavior Centers
10.2024 - 06.2025
Patient Care Technician
The Little Clinic
03.2022 - 07.2022
Retail Merchandiser
Hallmark
08.2015 - 11.2016
Retail Worker
Bath & Body Works
11.1997 - 05.2000
GED -
Coronado High School
Some College (No Degree) - Christian Studies
Grand Canyon University