Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phoebe Kohler

Tucson

Summary

Reliable and a hard working employee in all environments. Very assertive and easy to communicate and get a long with. Strong in organization and multitasking as well as bring a strong work ethic to the team. Always ready to grow and improve with the company.

Overview

10
10
years of professional experience

Work History

Server/Waitress/Busser

Zinburger Wine & Burger Bar
02.2015 - Current
  • Worked private banquet events with professional customer service.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Addressed complaints to kitchen staff and served replacement items.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Server/Waitress/Busser

Culinary Dropout
06.2021 - 06.2022
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered telephone to provide dining information and take reservations.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Trained new employees on restaurant procedures and plating techniques.

Education

General Studies/ Liberal Arts

Pima Community College
Tucson, AZ

High School Diploma -

Sabino High School
Tucson, AZ
05.2015

Skills

  • Strong in handling stressful situations
  • Having strong hospitality
  • Fast pace worker
  • Striving to always make improvements
  • Skilled in multitasking
  • Food Safety Understanding
  • Special Dietary Requirements
  • Dining Customer Service
  • Buffet Setup and Takedown

Timeline

Server/Waitress/Busser

Culinary Dropout
06.2021 - 06.2022

Server/Waitress/Busser

Zinburger Wine & Burger Bar
02.2015 - Current

General Studies/ Liberal Arts

Pima Community College

High School Diploma -

Sabino High School

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Phoebe Kohler