Pitiyage Don Ruvishka Nimsara
Baku City,Nasimi District
Summary
Dedicated and skilled professional with certifications in Dairy Farm Management and Safety. Extensive experience in heavy equipment handling, quality control, and operational processes. Highly focused on improving dairy farm productivity, animal care, and adhering to safety protocols. Recognized for teamwork, adaptability, and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dairy Farm Worker
National LiveStock Development Board(NLDB)
Bopaththalawa , SRI LANKA
02.2023 - 08.2024
- Examined animals to detect illness, injury or disease.
- Cleaned stalls, pens and equipment using water hoses or pumps.
- Cleared and maintained irrigation ditches for adequate water flow, dust suppression and crop growth.
- Monitored health of herd and identified animals requiring medical attention.
- Performed milking procedures and helped animals stay calm to promote maximum milk production.
- Used farm tools and vehicles to move animals, feed and equipment to designated locations.
- Shifted animals between grazing areas to foster sufficient access to food.
- Maintained stock health with proactive grooming, clipping, trimming, parasite control, castration, and shearing.
- Assisted in milking cows using a vacuum-assisted milking system.
- Planned and managed amount of food given to cows to control costs.
- Mixed feed, additives and medicines in prescribed portions.
- Performed routine hoof trimming on cows to ensure healthy feet.
- Assisted with calving by providing support during labor process when needed.
- Collected eggs from chicken coops daily for sale or consumption on the farm.
- Transported cattle between farms or to auction sites as necessary.
Guest Relations Officer
Bally's Casino
Colombo
01.2021 - 01.2023
- - Delivered top-tier guest services, ensuring satisfaction and resolving inquiries efficiently
- - Maintained a welcoming and professional environment, enhancing guest loyalty
- - Implemented improvements in guest interaction protocols
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Coordinated special events, such as weddings or corporate functions, ensuring that all details were taken care of prior to the event start date.
- Monitored gaming tables to ensure that all rules were followed properly and that appropriate levels of security were maintained.
- Explained game rules, betting limits, and house policies.
- Greeted guests upon their arrival to the casino and provided them with information about services, promotions, and events.
- Managed VIP guest accounts by arranging comps based on established guidelines.
- Resolved customer complaints and payout errors.
- Advised guests and employees on current and upcoming events, festivals, concerts, and special guest appearances to facilitate interest.
- Coordinated transportation arrangements for guests staying at the hotel or attending an event.
- Set and maintained bank and table limits for each game.
- Responded promptly to emails from customers inquiring about services or requesting assistance with issues related to their visit or stay at the casino.
- Introduced new VIP guests to casino property and discussed available amenities, pools, restaurants, gaming offerings and entertainment.
- Worked closely with external vendors such as tour operators, travel agencies, airlines, and hotels to coordinate packages for visiting patrons.
- Helped resolve problems with slot rating system using strong problem-solving abilities and technical knowledge.
- Assisted in organizing special events for high-end customers such as tournaments and VIP parties.
Multi-Role Technician & Operator
Tasek Corporation BHD
, Malaysia
01.2019 - 01.2021
- - Operated heavy machinery and supported site operations
- - Ensured compliance with safety standards and optimized workflows
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Kept records of parts and equipment used in projects to update inventory.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Installed new components or replaced defective parts to restore functionality.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Utilized hand tools to properly splice cables.
Quality Control Specialist
Asia Bike
Horana
01.2018 - 01.2019
- - Conducted quality inspections, ensuring adherence to standards
- - Identified deviations and optimized production processes
- Developed and implemented comprehensive quality assurance programs to ensure compliance with industry standards and regulations.
- Consulted with management and personnel to educate on QA standards.
- Created and maintained quality control documentation, such as inspection records and non-conformance reports.
- Conducted risk assessments to identify potential quality issues and developed mitigation strategies.
- Allocated complaints to governing departments for investigation and tracked resolution times.
- Utilized root cause analysis techniques to identify and rectify quality-related problems.
- Oversaw calibration and maintenance of quality testing equipment to ensure precise measurements.
- Collaborated with production teams to ensure that established quality standards were followed.
Education
Leeds International School
Panadura01.2018
G.C.E. Ordinary Level Examination -
Department of Examination
Sri Lanka01.2017
Dignity for Children Foundation
Kuala Lumpur01.2016
Sri Sumangala College
Panadura01.2008
Skills
- - Expertise in Dairy Farm Operations and Management
- - Proficient in Animal Milking and Care Procedures
- - Operational Skills in Heavy Farm Machinery
- - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- - Skilled in Graphic Design and Editing Tools
- - Basic knowledge of Video Editing and Photography
Certification
- - Graphic Design (NVQ Level4)
- - Photography & Videography (Short Course)
- - Dairy Farm Management
- - Dairy Farm Safety Management
Languages
English: Fluent
Sinhala: Native
Malay: Fluent
Core Competencies
- - Dairy Farm Management & Safety Expertise
- - Animal Care and Milking Procedures
- - Heavy Equipment Operation (Loader, Farm Machinery)
- - Quality Assurance & Process Optimization
- - Critical Thinking & Problem-Solving
- - Team Collaboration & Leadership
- - Adaptability & Willingness to Learn
Languages
Sinhala
First Language
English
Proficient
C2
Malay
Advanced
C1
Tamil
Beginner
A1
Timeline
Dairy Farm Worker
National LiveStock Development Board(NLDB)
02.2023 - 08.2024
Guest Relations Officer
Bally's Casino
01.2021 - 01.2023
Multi-Role Technician & Operator
Tasek Corporation BHD
01.2019 - 01.2021
Quality Control Specialist
Asia Bike
01.2018 - 01.2019
Leeds International School
G.C.E. Ordinary Level Examination -
Department of Examination
Dignity for Children Foundation
Sri Sumangala College