Summary
Overview
Work History
Education
Skills
Timeline
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Porfirio Avila

Phoenix,AZ

Summary

Experienced customer service representative with 10 years of success in delivering exceptional customer service. Maintains a polite, friendly, and professional demeanor while interacting with customers. Adept at building strong rapport and resolving issues effectively. Committed to providing incomparable service that exceeds customer expectations.

Overview

8
8
years of professional experience

Work History

Cabin Cleaner

Huntleigh USA
07.2024 - Current
  • Maintained strict adherence to sanitation standards, minimizing the risk of infection or irritation for clients.
  • Ensured high-quality treatments with thorough knowledge of various wax types and proper application techniques.
  • Enhanced client satisfaction by providing exceptional waxing services with attention to detail and precision.
  • Boosted clientele through effective promotion of waxing services and referral incentives.

Budtender

Jars Dispensary
01.2023 - 02.2024
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.

Appliance Installer

Triple J Trucking LLC
06.2017 - 02.2023
  • Ensured customer satisfaction through flawless appliance setup.

Assistant Manager

Circle K
12.2016 - 10.2017
  • Verified accuracy of cash drops while maintaining compliance with procedural standards.

Education

High school - Math, English literature

Summit high school
Phoenix, AZ
07.2016

Skills

  • Customer service
  • Restaurant experience
  • Communication skills
  • Bilingual
  • Leadership
  • Microsoft word
  • Cash Handling
  • Delivery Driver Experience
  • Appliance installer
  • Electric Pallet Jack
  • Forklift Operator

Timeline

Cabin Cleaner

Huntleigh USA
07.2024 - Current

Budtender

Jars Dispensary
01.2023 - 02.2024

Appliance Installer

Triple J Trucking LLC
06.2017 - 02.2023

Assistant Manager

Circle K
12.2016 - 10.2017

High school - Math, English literature

Summit high school

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Porfirio Avila