Porsha Dillman
Payson
Summary
Responsible professional known for applying excellent communication skills and attention to detail to promptly prepare food. Collaborative individual offering great customer service, time management and multitasking abilities. Commended for delivering unparalleled service.
Overview
4
4
years of professional experience
Work History
Sandwich Artist
Jacque dillman
Payson
08.2023 - Current
- Organized inventory for efficient restocking of products.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Maintained cleanliness of work area throughout shift.
- Replenished condiments and other supplies at front counter areas.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Verified that prepared food met quality standards prior to serving it to customers.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Operated cash registers to process payments from customers.
- Greeted customers and provided product knowledge.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Inspected equipment regularly for proper functioning and sanitation standards.
- Followed established procedures for handling money transactions accurately.
- Monitored temperature of freezers and coolers throughout shift.
Server
Culvers restaurant
Payson
08.2023 - 08.2024
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Prepared drinks according to standard recipes.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted guests and provided menus.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Dog Bather
Rim country dog bathing
Payson
01.2021 - 10.2021
- Kept records of services provided to each pet in order to ensure accuracy in billing customers.
- Administered medications as prescribed by veterinarians when necessary.
- Inspected tools and equipment before use to ensure they are safe for use on animals.
- Provided advice on proper maintenance of pet's coat between groomings.
- Greeted customers warmly upon arrival.
- Notified owners when an issue was found with their pet's health or condition during a grooming session.
- Provided nail trims and ear cleaning as requested by the customer.
- Scrubbed, shampooed, and conditioned dogs of all sizes and breeds.
- Assisted in bathing dogs that were difficult to handle or had special needs.
- Ensured safety protocols were followed throughout the grooming process.
- Monitored animals for signs of distress or discomfort during bath time.
- Maintained cleanliness of the facility at all times.
- Maintained a friendly atmosphere in order to provide a comfortable experience for both customers and their pets.
Education
Homeschooled
Payson, AZSkills
- Customer service
- Cash handling proficiency
- Phone and online order processing
- Superior communication skills
- Performance improvement
- Great with animals
Timeline
Sandwich Artist
Jacque dillman
08.2023 - Current
Server
Culvers restaurant
08.2023 - 08.2024
Dog Bather
Rim country dog bathing
01.2021 - 10.2021
Homeschooled