Quiera Andrews
Summary
Personable and dedicated individual with keen eye for detail and commitment to patient care. Comprehensive understanding of surgical procedures and protocols, combined with hands-on skills in sterilization techniques and equipment handling. Aiming to contribute to high-standard surgical team by ensuring smooth and efficient operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Surgical Technologist Extern
Northwest Medical Center
01.2025 - Current
- Assisted in a variety of procedures including general, orthopedic, genitourinary, robotics, bariatrics, and OB/GYN.
- Enhanced patient safety by diligently following surgical protocols and maintaining a sterile environment.
- Worked with vendors for speedy procurement of services and equipment.
- Handled and prepared specimens for laboratory analysis to provide surgeons with relevant information.
- Reduced infection risks and protected patients by maintaining sterile fields during procedures.
- Maintained up-to-date knowledge of surgical techniques, staying current with industry developments through continuing education courses.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Handled preoperative duties efficiently, preparing operating rooms with necessary sterile drapes, instruments, and equipment.
- Showcased strong teamwork skills by assisting colleagues during high-pressure situations or when additional support was required in the operating room.
- Demonstrated flexibility in adapting to various surgical specialties, gaining exposure to a range of procedures during the externship program.
- Proactively sought feedback from supervising Surgical Technologists for continuous improvement in performance and skill development.
- Enhanced the overall efficiency of surgical procedures by adhering to strict time management practices and promptly addressing any workflow challenges.
- Displayed professionalism at all times while working closely with surgeons, anesthesiologists, and other medical professionals during the externship experience.
Surgical Technologist Extern
Retina Associates
12.2024 - 01.2025
- Contributed to successful surgeries by effectively providing surgeons with necessary instruments and equipment.
- Enhanced patient safety by diligently following surgical protocols and maintaining a sterile environment.
- Collaborated with surgical team members to ensure smooth flow of operations and optimal patient outcomes.
- Reduced infection risks and protected patients by maintaining sterile fields during procedures.
- Able to work under a microscope and meticulous handling of microscopic instruments
Sterile Processing Technician Extern
Tucson Surgery Center
10.2024 - 11.2024
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Wrapped trays, instrument packs, and sets.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
Customer Experience Advocate
Opendoor
06.2022 - 04.2023
- Became the face and voice of Opendoor handling the complex needs of our customers with professionalism and empathy
- Guided customers to understand all aspects of the Opendoor home buying or home selling process
- Responded quickly to questions and unresolved issues via email, phone and chat
- Worked closely with internal teams (sales, valuation, renovation) and external partners (title/escrow, lenders) to deliver a seamless experience to Opendoor sellers, buyers, and agents
- Deeply understood our customer’s needs, sharing insights with our product teams to improve customer experience
Caregiver
Arizona MENTOR
01.2018 - 06.2022
- Provided active listening skills and understanding of the client’s needs even if they had trouble communicating
- Helped enhance company policy to provide more effective care to the clients
- Helped developmentally disabled clients learn everyday tasks to teach independence
- Offered social support by transporting clients to events and activities, in addition to medical appointments and shopping trips
- Worked to improve and enhance clients lives through effective and compassionate care
- Documented client behaviors in terms of mental status, sleeping, and eating patterns in medical record books
- Maintained clean personal areas and prepared healthy meals to support the client’s nutritional needs
- Performed and documented medication disbursement and count for each client
Verification Advocate
Carvana
02.2021 - 05.2022
- Built relationships with customers and supported them throughout the purchasing process
- Asked questions, understanding the customer’s needs and priorities, and problem-solving
- Reviewed account documents to assess risk and help identify trends
- Ensured compliance with underwriting policies and became familiar with constant changes in policy and procedures
- Utilized proprietary software tools, as well as external tools such as consumer credit bureaus and other internet sources to assist in the decision-making process
- Reviewed and approved loan documents, and answered any questions
Legal Assistant
Honor Law Group
06.2019 - 01.2021
- Mailed, faxed, or arranged for delivery of legal correspondence to clients, witnesses, and court officials
- Received and placed telephone calls
- Made photocopies of correspondence, documents, and other printed matter
- Organized and maintained law libraries, documents, and case files
- Assisted attorneys in collecting information such as employment, medical, and other records
- Reviewed legal publications and performed database searches to identify laws and court decisions relevant to pending cases
- Directed and coordinated law office activities, including service of documents and scheduling of depositions
- Managed accounts and client records of clients, observing confidentiality and extreme discretion
- Handled office scheduling and made notes for deadlines, motions and other important dates
- Met and interviewed clients about their injuries and referred them to various chiropractors
Education
Associate of Applied Science - Surgical Technology
Pima Medical Institute
Tucson, AZ03-2025
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ05-2019
Skills
- Conflict resolution
- Task prioritization
- Adaptable
- Team building
- Detail-oriented
- Aseptic technique
- Surgical equipment handling
- Sterile technique proficiency
- Patient care
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- OSHA Certified
- State of Arizona Level 1 Fingerprint Clearance Card
- AST Member
Timeline
Surgical Technologist Extern
Northwest Medical Center
01.2025 - Current
Surgical Technologist Extern
Retina Associates
12.2024 - 01.2025
Sterile Processing Technician Extern
Tucson Surgery Center
10.2024 - 11.2024
Customer Experience Advocate
Opendoor
06.2022 - 04.2023
Verification Advocate
Carvana
02.2021 - 05.2022
Legal Assistant
Honor Law Group
06.2019 - 01.2021
Caregiver
Arizona MENTOR
01.2018 - 06.2022
- Basic Life Support (BLS) Certification - American Heart Association.
- OSHA Certified
- State of Arizona Level 1 Fingerprint Clearance Card
- AST Member
Associate of Applied Science - Surgical Technology
Pima Medical Institute
Bachelor of Arts - Psychology
Arizona State University
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