Quinn Zimmerman
Cave Creek
Summary
Successful and professional with 7+ years of expertise in a large-scale customer service environment. Implements timely and efficient service measures to ensure company operations run smoothly. Maximizes memorable interactions through courteous, respectful, and adept relationship initiatives. Motivated and always ready to take on guest needs while supporting coworkers.
Overview
9
9
years of professional experience
Work History
Valet
Silverleaf
10.2024 - Current
- Assisted customers with their clubs and luggage to and from their vehicles
- Organized and transported golf carts and clubs to appropriate locations
- Managed the flow of traffic around the property by parking cars in available spaces and overflow lots
- Communicated efficiently with golf staff to ensure operations flowed smoothly and reliably
- Transported members, guests, packages and deliveries safely
- Aided all departments throughout the club providing timely and efficient service
Valet Supervisor
Epic Valet
06.2017 - 09.2024
- Monitored the performance of team members to ensure quality service was provided to customers
- Generated memorable, respectful, and friendly first and last interactions with customers
- Created exceptional customer service by delivering safe, seamless, and prompt parking experiences
- Addressed problems head-on and worked with customers, personnel, and managers to resolve concerns
Fraternity Member
Kappa Alpha Order
08.2018 - 05.2022
- Helped organize a yearly memorial golf tournament
- Maintained commitment to leadership and development of character
- Continued learning and growth through teamwork and brotherhood
- Served on committees while upholding rules and maintaining cohesion
- Achieved title of 'Sir' through completion of extra-curricular classes and training
Intramural Sports Official
University of Arizona Campus Recreation Center
09.2019 - 04.2020
- Officiated various sports for university students
- Communicated the game rules effectively while supporting positive sportsmanship
- Monitored and enforced game rules to ensure fairness. and proper player conduct
- Developed positive relationships with athletes, coworkers, and employers through effective communication
Events
Crackerjax
04.2016 - 05.2017
- Ensured a safe environment by monitoring facility usage and following safety protocols
- Provided customer service to guests by answering questions and resolving complaints
- Monitored guest behavior during events ensuring compliance with rules and regulations
Education
Bachelor of Science in Business Administration - Finance
University of Arizona, Eller College of Management
Tucson, AZ05.2022
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Writing and Analytics
- Customer Service
- Physical Fitness
- Punctual and Reliable
- Attention to Detail
- Professional Appearance
- Parking
Hobbies and Interests
- Golf
- Trading/Investing
- Business/Finance
- Fitness
- Social Media
Activities
- Kappa Alpha Order Alumni
- Mens League Soccer (Indoor/Outdoor)
- Volunteer Work
Timeline
Valet
Silverleaf
10.2024 - Current
Intramural Sports Official
University of Arizona Campus Recreation Center
09.2019 - 04.2020
Fraternity Member
Kappa Alpha Order
08.2018 - 05.2022
Valet Supervisor
Epic Valet
06.2017 - 09.2024
Events
Crackerjax
04.2016 - 05.2017
Bachelor of Science in Business Administration - Finance
University of Arizona, Eller College of Management
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