RAAMSES OSORIO
Tucson
Summary
Skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments. Expertise in scheduling, data entry, record keeping and customer relations. Proven ability to maintain professionalism and a positive attitude when interacting with clients. Communicative individual experienced in providing exceptional customer service in busy office environments. Skilled in managing multiple tasks with accuracy and efficiency. Adept at creating and updating records and filing systems. Committed to delivering best customer service and fostering positive relationships with customers.
Reliable construction professional with hands-on experience in various building projects. Skilled in operating machinery, handling tools, and following blueprints to ensure quality work. Strong focus on team collaboration, adapting to changing needs, and achieving project goals. Known for dependability, strong work ethic, and commitment to safety standards.
Overview
7
7
years of professional experience
Work History
Construction Worker
Minn Development
Tucson, AZ
04.2025 - Current
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Receptionist
Hotel Lucero - Magdalena de Kino
01.2023 - 01.2024
- Greeted visitors warmly and ensured they had a positive experience.
- Answered phones professionally in accordance with organizational protocols.
- Assisted with administrative task such as filling documents, copying materials.
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
- Maintained accurate records of all incoming calls, messages and visitors.
- Answered questions about organization and provided callers with address, directions and other information.
- Checked visitors in and directed or escorted to appropriate departments and personnel.
- Maintained confidentiality of sensitive information obtained through job duties.
Assistant Manager
First Cash- Magdalena de Kino
01.2020 - 12.2022
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Maintained hands-on knowledge of job roles and regularly stepped into perform business duties.
- Oversaw daily financial transactions and managed cash flow to support profitability.
Cashier, Sales associate
Coppel- Magdalena de Kino
10.2018 - 10.2019
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Focused on learning new skills and staying updated with industry changes.
- Always provided efficient and courteous service to customers.
Education
High School diploma - Mechatronics Technician
High School Ing Armando Hopkins
Magdalena de Kino, Sonora06.2018
Skills
- Problem-solving
- Heavy lifting
- Construction
- Attention to detail
- Team collaboration
- Worksite safety
- Verbal and written communication
- Customer and client relations
- Appointment scheduling
- Scheduling
- Data inputting
- Office administration
- File management
- Documentation and reporting
- Typing speed
- Cash handling
- Cleaning and sanitizing
- Time management skills
- Customer service excellence
- Multi-tasking strength
- Reliable and punctual
- Exceptional customer service
- Time management
- Customer relations
- Staff training and development
- Staff supervision
- Task delegation
- Employee scheduling
- Conflict resolution
- Customer rapport
- Employee performance evaluation
- Employee performance evaluations
Languages
(Primary language) Spanish
English
Timeline
Construction Worker
Minn Development
04.2025 - Current
Receptionist
Hotel Lucero - Magdalena de Kino
01.2023 - 01.2024
Assistant Manager
First Cash- Magdalena de Kino
01.2020 - 12.2022
Cashier, Sales associate
Coppel- Magdalena de Kino
10.2018 - 10.2019
High School diploma - Mechatronics Technician
High School Ing Armando Hopkins