Rachel Anderson
Chandler,AZ
Summary
Skilled counseling professional with hands-on experience in providing support and guidance. Strong background in active listening, empathy, and effective communication. Known for team collaboration, adaptability, and focusing on impactful results. Ready to leverage expertise in therapeutic techniques and client assessment to make a meaningful contribution.
Overview
10
10
years of professional experience
Work History
Counseling Intern
Christian Counseling Services of Arizona
11.2024 - Current
- Counseled clients to help understand and overcome personal, social and behavioral problems.
- Adapted counseling techniques to best suit individual needs of each client.
- Maintained up-to-date clinical documentation via Simple Practice electronic recordkeeping systems
- Maintained confidentiality and adhered to ethical standards throughout all interactions with clients, colleagues, and supervisors.
- Fostered positive therapeutic environment, establishing trust and rapport with clients through empathetic listening and validation.
- Engaged in continuous professional development to stay abreast of latest counseling theories and practices, improving service quality.
- Conducted comprehensive assessments to accurately identify client needs and appropriate therapeutic interventions.
- Developed strong rapport with diverse clientele by demonstrating empathy, active listening, and cultural sensitivity during therapy sessions.
Mortgage Underwriter/ Manager
US Bank / PNC Bank/BBVA
05.2015 - 03.2024
- Identified possible fraud risks through meticulous evaluation of application materials, protecting both lenders and homebuyers from potential losses.
- Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
- Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records, and current financial status.
- Assisted in training new team members, fostering a collaborative work environment that supported professional growth.
- Ensured regulatory compliance by maintaining up-to-date knowledge of industry guidelines and standards.
Education
Master of Arts - Clinical Mental Health Counseling
Grand Canyon University
Phoenix, AZ10-2025
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ05-1998
Skills
- Trauma-informed care
- Treatment plan development
- Individualized counseling
- Analytical problem-solving
- Effective time management
- Strong organizational abilities
- Clear interpersonal communication
- Active listening
- Adaptability and flexibility
- Strong interpersonal skills
- Emotional intelligence
- Proficient in conducting intake interviews
Accomplishments
Effectively managed a caseload of 18 clients during internship
EMDR basic training certification
Successfully completed EMDR part 1 and 2 basic training through HAP including 10 hours of consultation.
Timeline
Counseling Intern
Christian Counseling Services of Arizona
11.2024 - Current
Mortgage Underwriter/ Manager
US Bank / PNC Bank/BBVA
05.2015 - 03.2024
Master of Arts - Clinical Mental Health Counseling
Grand Canyon University
Bachelor of Arts - Psychology
Arizona State University
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