Rachel Catalan
Phoenix
Summary
Dedicated Direct Care Provider with expertise in crisis intervention and client assessment. Committed to enhancing clients' well-being through effective communication and compassionate support.
Overview
6
6
years of professional experience
Work History
Direct Care Provider
Southwest Behavioral & Health Services
Phoenix
08.2019 - Current
- Facilitated group therapy sessions to enhance social skills and engagement among clients.
- Assisted clients with daily living activities and personal care tasks to promote independence.
- Maintained precise documentation of client interactions and progress notes for effective tracking.
- Delivered compassionate support to individuals facing behavioral health challenges.
- Educated clients on coping strategies to manage their mental health effectively.
- Used approved crisis intervention techniques in emergency situations.
Education
Bachelor of Arts - Psychology
Arizona State University
Glendale, AZ05-2019
Skills
- Documentation management
- Crisis intervention
- Client assessment
- Group facilitation
- Safety protocols
- Behavioral support
- Team collaboration
- Effective communication
- Advocacy skills
- Time management
- Adaptive learning
Languages
Spanish
Native/ Bilingual
Timeline
Direct Care Provider
Southwest Behavioral & Health Services
08.2019 - Current
Bachelor of Arts - Psychology
Arizona State University