Rachel Christopher
Snowflake,AZ
Summary
Dedicated and detail-oriented Office Manager with proven expertise in clerical operations and office leadership. Proficient in organizing schedules, managing correspondence, and ensuring supplies are stocked to meet organizational demands. Recognized for a team-oriented approach and exceptional diplomatic skills in collaboration with individuals from diverse backgrounds. Committed to fostering a productive work environment that enhances efficiency and supports overall business objectives.
Overview
13
13
years of professional experience
Work History
Spark Driver
Walmart
10.2023 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed all relevant traffic laws and safety regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Obtained signatures from customers upon delivery of goods.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Assistant Manager
Quarry Ave. Hay and Feed
06.2021 - 04.2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
Special Education Instructional Aide
Prospect Charter School
09.2019 - 10.2020
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Monitored classroom to observe students' progress in developing skills as well as manage distracting or inappropriate behavior.
- Collaborated with teachers to help with classroom and workload management.
- Developed and managed instructional materials and reports.
- Spoke with parents about children's educational outcomes while observing behaviors and promoting sensitivity to each child's needs and condition.
- Documented behaviors, implemented interventions, and treatment results.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Alerted instructor to student behavior or issues requiring intervention.
- Offered student support through special accommodations, extra assistance, and assessments.
Transportation Security Officer
Transportation Security Administration TSO
07.2018 - 09.2019
- Independent handling of screening functions; operating basic security equipment such as X-ray machines and advanced imaging technology at screening checkpoints; working with persons of diverse backgrounds; and communicating non-technical information effectively to others.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Performed pat-downs to look for unauthorized materials and weapons.
Camera Detection
Oregon Department of Forestry
05.2016 - 10.2018
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Skilled at working independently and collaboratively in a team environment.
- Applied effective time management techniques to meet tight deadlines.
- Paid attention to detail while completing assignments.
Park Ranger Assistant
Oregon Parks and Recreation
05.2016 - 09.2016
- Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
- Educated visitors on area wildlife and regional history during tours and presentations.
- Trained new park rangers and team members in all operations and policies while offering mentorship and assistance with duties.
- Informed visitors of current and recurring dangers posed by wildlife, terrain and inclement weather.
- Studied fish and wildlife habitats and behaviors before making conservation decisions.
- Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
- Guided tours for park visitors with focus on informative and safe visits.
- Distributed Park and trail maps, provided park information and answered customer service questions.
- Trained on fire protection, containment procedures and applied skills in fire fighting.
- Developed cultural history management plans to preserve and restore ethnic history, historical sites and preserve local folklore.
- Incorporated humane wildlife suppression measures to keep animals from getting too close to visitors.
Housekeeper
ASANTE
06.2015 - 04.2016
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Chef
Lost creek lake marina
09.2013 - 11.2013
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Maintained well-organized mise en place to keep work consistent.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Trained and managed kitchen personnel and supervised related culinary activity.
Satellite Tech
Dish network
05.2012 - 07.2013
- Daily customer home visits and site surveys. Positioning and installing DISH satellite equipment. Ensuring a quality broadband internet connection. Educated customers on services, products, and offering smart home options.
- Gave customers accurate quotes on satellite repair and installation packages .
- Maintained excellent levels of customer service by efficiently meeting customer needs for all types of satellite systems.
- Troubleshot and diagnosed issues in order to determine appropriate repair procedures.
- Tested existing equipment for functionality, quickly and accurately diagnosing problems to provide comprehensive solutions.
- Stayed up-to-date on changes in technology to offer customers updated equipment and provide accurate and thorough operation demonstrations.
- Fed cables through access holes, attics and floor spaces.
- Configured internet connections, routers and wireless access for devices.
- Set up and programmed devices and educated customers on use.
Education
Certificate - Business finance
University of Phoenix-Online Campus
Eagle Point, OR08.2025
Certificate - Healthcare
Abdill Career College
Medford, OR06.2011
High School diploma -
Prospect High School
Prospect, OR06.2006
Skills
- Experience Active Listening Adaptability Negotiation Conflict Resolution Decision-making Customer Service Management Leadership Organization Creativity Interpersonal Communication Critical Thinking Problem Solving
- Proficient typing skills
- Fast and accurate typing
- Efficient appointment management
Military Service
- Branch: United States Army
- Service Country: United States
- Rank: E-2
- August 2006 to July 2008
Timeline
Spark Driver
Walmart
10.2023 - Current
Assistant Manager
Quarry Ave. Hay and Feed
06.2021 - 04.2022
Special Education Instructional Aide
Prospect Charter School
09.2019 - 10.2020
Transportation Security Officer
Transportation Security Administration TSO
07.2018 - 09.2019
Camera Detection
Oregon Department of Forestry
05.2016 - 10.2018
Park Ranger Assistant
Oregon Parks and Recreation
05.2016 - 09.2016
Housekeeper
ASANTE
06.2015 - 04.2016
Chef
Lost creek lake marina
09.2013 - 11.2013
Satellite Tech
Dish network
05.2012 - 07.2013
Certificate - Business finance
University of Phoenix-Online Campus
Certificate - Healthcare
Abdill Career College
High School diploma -
Prospect High School
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