Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Rachel DeMark

Phoenix

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Old Navy, Gap
Chandler
03.2024 - Current
  • Processed incoming and outgoing shipments in accordance with company guidelines.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Assisted customers with product selection, sizing and styling.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed transactions using a point-of-sale system.
  • Prepared merchandise for purchase or rental.
  • Provided accurate information about products, prices and services.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Bagged or packaged purchases and wrapped gifts.
  • Assessed customer needs to provide assistance and information on product features.
  • Developed trusting relationships with customers by making personal connections.
  • Computed purchases and received and processed cash or credit payment.
  • Greeted customers to determine wants or needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed returns, exchanges, and refunds in accordance with company policies.

FOH Team Member

Chick-fil-A
Phoenix
07.2022 - 02.2024
  • Greeted customers with friendly and professional demeanor.
  • Assisted colleagues whenever needed during peak business hours.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Upheld company standards and values, representing the brand positively.
  • Assisted guests with special needs or accommodations, ensuring an inclusive environment.
  • Prepared hot beverages such as coffee or tea for customers upon request.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Assisted with seating guests, taking reservations, and managing wait lists.
  • Coordinated with back-of-house staff to ensure timely preparation and delivery of orders.
  • Collaborated with team to deliver timely service of items.
  • Filled and served various beverages for customers.
  • Packaged and bagged cooked food and prepared items.
  • Replenished supplies and organized food preparation stations to maximize productivity.
  • Stocked and maintained buffet tables to keep ample food offerings available to guests.
  • Maintained safe food handling practices to prevent germ spread.
  • Greeted and talked pleasantly with customers to promote positive image for business.

Education

High School Diploma -

Holy Family Academy
Phoenix
05-2024

Associate of Applied Science - Health Sciences

Maricopa Community Colleges, South Mountain Community College
Phoenix, AZ

Skills

  • Inventory management
  • Customer service
  • Problem solving
  • Transaction processing
  • Sales processing
  • Cash handling
  • Communication skills
  • Team collaboration
  • Retail store operations
  • Listening skills
  • Shipment processing
  • Money handling

Affiliations

  • Coach High School girls soccer
  • middle child of 9 kids
  • play club soccer and highschool volleyball
  • volunteer at my Alma Mater, Holy Family Academy

Accomplishments

  • I was Valedictorian of my senior class of 2024
  • Won 4 State Championships for varsity girls volleyball

Certification

  • BLS Certificate

Languages

Spanish
Limited

References

References available upon request.

Timeline

Sales Associate

Old Navy, Gap
03.2024 - Current

FOH Team Member

Chick-fil-A
07.2022 - 02.2024

High School Diploma -

Holy Family Academy

Associate of Applied Science - Health Sciences

Maricopa Community Colleges, South Mountain Community College

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Rachel DeMark