Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Hickey

Chandler

Summary

Dedicated professional with exceptional customer service experience from Pizza Hut. Skilled in engaging guests and managing stressful situations while ensuring satisfaction. Strong cash handling abilities contribute to outstanding customer experiences.

Overview

8
8
years of professional experience

Work History

Server

Bisbee Breakfast Club
01.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

CSR

Pizza Hut
01.2017 - 02.2020
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.

Education

Education

Central Arizona College
Coolidge, AZ
03-2018

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service

Timeline

Server

Bisbee Breakfast Club
01.2020 - Current

CSR

Pizza Hut
01.2017 - 02.2020

Education

Central Arizona College

Similar Profiles

CREATE PROFILE
Rachel Hickey