Rachel Leyva Canelas

• Annual Salary $89,300 per year
• Job type: Full time, 40 hours minimum per week
• Supervisor: Michelle Vasey 480-229-1435

Duties, Accomplishments, and Related Skills

• Conducted research into suspects to determine criminal activities and suspect operating environments.
• Actively gaining intelligence to stop drug and weapon organizations across the state.
• Followed standards to properly obtain and execute cellphone, residential, and body warrants on investigations.
• Managed confidential informants effectively to gather valuable intelligence on criminal activities within the community.
• Interrogated suspects using appropriate interview techniques to obtain crucial information for case resolution.

• Completed required training for comprehensive insurance claims ensuring compliance with policies and regulations.
• Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.
• Followed up with customers on unresolved issues.

• Managed front desk operations, ensuring efficient check-in/check-out processes.
• Provided exceptional customer service, resolving guest inquiries and complaints promptly.
• Coordinated room bookings and maintained accurate reservation records using hotel management software.
• Assisted in training new staff on front desk procedures and customer service protocols.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Executed sales strategies to meet daily and monthly targets effectively.

• Organized and maintained filing systems for efficient document retrieval and management.
• Processed incoming documents and ensured accurate data entry into electronic databases.
• Implemented improvements to filing processes, enhancing overall efficiency and accuracy.
• Responded promptly to internal document requests from colleagues, providing excellent customer service while minimizing disruptions to workflow.

• Trained new team members on operational procedures and safety protocols.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

• Operated bakery equipment to ensure quality production of baked goods.
• Assisted in maintaining cleanliness and organization of workstations and storage areas.
• Collaborated with team members to optimize workflow efficiency during peak hours.
• Learned all required tasks quickly to maximize performance.

• Interacted positively with team members and customers to promote commitment to organization's vision and values.
• Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.