RACHEL OTRADOVEC
Phoenix
Summary
Operations and process improvement professional with experience leading cross-functional initiatives, system implementations, and acquisition integrations in a high-growth environment. Proven ability to streamline processes, drive technology adoption, and manage projects across Operations, Supply Chain, Service, Finance and Sales functions. Skilled at translating business needs into scalable solutions that improve efficiency, support organizational growth, and deliver measurable results.
Overview
4
4
years of professional experience
Work History
Process Improvement Specialist
Compactor Rentals of America
Phoenix
2025.04 - Current
- Led cross-functional technology and process improvement initiatives across Operations, Supply Chain, Service, Sales and Contract Management teams. Partnered with business leaders and external consultants to identify process gaps, define requirements, establish project timelines, and implement scalable solutions.
- Coordinated system implementation, integration, and process standardization efforts during periods of rapid growth through acquisitions, ensuring successful onboarding of acquired businesses while maintaining operational continuity.
- Managed Day 1-100 integration activities, including asset and contract data validation, system migrations, user training, go-live support, and post-implementation resolution.
- Evaluated end-to end business processes across installation, service, supply chain, and contract lifecycle functions, identifying inefficiencies and implementing workflow improvements that increased productivity, consistency, and scalability.
- Led enhancement initiatives for Rental Man ERP and Salesforce, embedding standardized workflows into core business systems to improve operational execution, reporting accuracy, and user adoption.
- Developed and maintained operational KPIs and reporting tools, partnering with leadership to improve visibility into performance, identify trends, and support data driven decision making.
- Served as primary IT liaison, coordinating technology initiatives, managing system access and onboarding, and troubleshooting critical issues.
Supply Chain Coordinator
Compactor Rentals of America
Phoenix
2022.10 - 2025.04
- Managed all inventory nationwide, consistently maintaining fleet utilization above 90% while supporting revenue growth and customer demand.
- Managed procurement and refurbishment of company assets, improving equipment availability, vendor relationships, and operational readiness across the organization.
- Collaborated with Operations, Sales, and Service teams to optimize asset allocation, reduce lead times, and improve service execution.
- System matter expert for Rental Man ERP and Reporter, supporting system optimization user training, KPI development, and operational reporting initiatives.
- Supported acquisition integrations by implementing standardized processes, aligning operational workflows, and ensuring successful transition of acquired assets and business operations into company systems.
Education
Bachelor's - Business Law
Arizona State University
Tempe, AZ2022-05
Skills
- Workflow Standardization
- Change Management
- Project Coordination
- Data Migration & Validation
- System integration
- Salesforce
- ERP development
- Rental Man ERP
- Excel
- Strategic Thinking
- Problem Solving
- Cross- Functional Collaboration
- Adaptability
- Strategic Thinking
Timeline
Process Improvement Specialist
Compactor Rentals of America
2025.04 - Current
Supply Chain Coordinator
Compactor Rentals of America
2022.10 - 2025.04
Bachelor's - Business Law
Arizona State University