Rachel Resseguie
Green Valley
Summary
I am looking to apply my twenty plus years of customer service experience to the job market. I am looking for a position that will allow me to use my education and knowledge in management to enable customers to have a better experience.
I am experienced with managing inventory and assisting customers efficiently. I utilize strong organizational skills to maintain a clean and orderly store environment as well as my knowledge of effective customer service techniques and team collaboration to ensure a positive shopping experience.
Overview
22
22
years of professional experience
Work History
Store Assistant
Cirkle K
11.2022 - Current
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
- Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
- Provided training to new hires on store procedures, product knowledge, and customer service best practices.
Child Care Provider
Self Employed
01.2017 - Current
- Responsible for the health and safety of all children within my care
- Work closely with the families to ensure that each child is receiving the care that they need
- Created a pre-school program for the older children in my care to encourage growth
Sales Floor Associate
Big Lots
01.2015 - 01.2016
- Responsible for facing shelves and ensuring that each aisle is clean and orderly
- Helped customers locate items they are looking for as well as up sold merchandise whenever it was relevant
- Preformed cashier duties and ensured that the drawer was balanced at the end of each shift
- Completed opening and closing duties assigned to my position
- Stocked merchandise and checked expiration dates and pulled product to ensure that merchandise was fresh
Assistant Store Manager
Beverage House
01.2005 - 01.2006
Assistant Store Manager
Rent-A-Center
01.2003 - 01.2005
Education
No Degree - Clinical Medical Assistant
IIA
Phoenix, AZ05-2009
Associate of Arts - Health Care
University of Phoenix
01.2011
Bachelor of Arts - Health Administration Management
University of Phoenix
Tempe, AZ05-2013
Skills
- Management skills
- Sales skills
- Customer service
- POS system
- Merchandising
- Inventory management
- Legion Scheduling
- Multi-tasking
- Attention to detail
- Ordering supplies
Timeline
Store Assistant
Cirkle K
11.2022 - Current
Child Care Provider
Self Employed
01.2017 - Current
Sales Floor Associate
Big Lots
01.2015 - 01.2016
Assistant Store Manager
Beverage House
01.2005 - 01.2006
Assistant Store Manager
Rent-A-Center
01.2003 - 01.2005
Associate of Arts - Health Care
University of Phoenix
No Degree - Clinical Medical Assistant
IIA
Bachelor of Arts - Health Administration Management
University of Phoenix
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