Rachel Reynoso
Phoenix
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
6
6
years of professional experience
Work History
FOH Supervisor/Event Assistant
The Ends
Scottsdale
01.2025 - Current
- Train new staff on customer service protocols and operational procedures.
- Coordinate guest reservations and managed seating arrangements effectively.
- Improve customer service by setting expectations and coaching employees on proper service etiquette.
Bartender
Edens Lounge
Westchester
10.2022 - 05.2024
- Prepared and served a variety of cocktails and beverages to customers.
Bartender/Server
The Works Tavern
Summit
05.2022 - 09.2022
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Cocktail Server
Galway Pub & Grill
Elmurst
07.2019 - 03.2020
- Provided exceptional service to high volume of daily customers.
Education
BA - Early Childhood Education
Dominican University
05-2016
Skills
- Bartending
- Serving
- POS system management
- Technology skills
- Liquor inventory
- Communication skills
Timeline
FOH Supervisor/Event Assistant
The Ends
01.2025 - Current
Bartender
Edens Lounge
10.2022 - 05.2024
Bartender/Server
The Works Tavern
05.2022 - 09.2022
Cocktail Server
Galway Pub & Grill
07.2019 - 03.2020
BA - Early Childhood Education
Dominican University
Similar Profiles
Daan RobbenDaan Robben
Senior Programmamanager at Both ENDSSenior Programmamanager at Both ENDS
John BartczakJohn Bartczak
Line Cook at Burnt Ends BBQLine Cook at Burnt Ends BBQ
Amanda ForbesAmanda Forbes
Customer Service Representative at J Bryan Odds and EndsCustomer Service Representative at J Bryan Odds and Ends
Benjamin LarsonBenjamin Larson
Project Geologist at Speedie and AssociatesProject Geologist at Speedie and Associates
Noah NacinovichNoah Nacinovich
Bartender at Kaizen SushiBartender at Kaizen Sushi